Community Treatment Service Coordinator

3 weeks ago

Bennington, Vermont, United States Pathways Vermont Full time
Job Overview

Position: Assertive Community Treatment (ACT) Service Coordinator

Organization: Pathways Vermont is a progressive nonprofit organization dedicated to the goal of eradicating homelessness and providing cutting-edge mental health services through continuous supportive social work.

Role Summary: The Service Coordinator is a vital member of an interdisciplinary team that delivers adaptable, empathetic, and community-oriented services aimed at fostering stability, recovery, and reintegration into society for individuals facing mental health challenges, histories of homelessness, and potential substance use issues. Service Coordinators play a crucial role within Pathways' Assertive Community Treatment (ACT) team, collaborating with a diverse staff to manage a shared caseload of clients while liaising with community partners.

Available Positions: 1

Work Schedule: Full Time, 35-40 hours per week

Application Process: A Cover Letter and Resume are required for consideration.

Key Responsibilities:
  • Foster strong relationships with clients, delivering services from a client-centered, harm reduction, and strengths-based perspective.
  • Provide individualized support and counseling on essential life skills, housing issues, and health maintenance, including medication management, housekeeping, and budgeting assistance.
  • Aid clients in navigating housing options, including unit viewings, move-in assistance, and landlord-client mediation.
  • Coordinate and oversee referrals to community services, advocating for client engagement, and managing interactions with external agencies as needed.
  • Develop a comprehensive understanding of community resources and demonstrate a proactive approach to exploring new options as necessary.
  • Attend annual staff and program retreats, which are considered an essential part of employment with Pathways Vermont, unless otherwise excused by management.
  • Perform additional duties as assigned.
Qualifications:
  • Ability to operate within a Housing First, client-centered, and harm reduction framework.
  • Demonstrated patience, creativity, flexibility, compassion, and sensitivity towards individuals with disabilities and marginalized populations.
  • Strong understanding of the challenges faced by individuals with mental health or substance use issues, particularly regarding basic needs such as food, clothing, and shelter.
  • Excellent problem-solving skills and the ability to intuitively navigate complex situations.
  • Valid driver's license, reliable vehicle for work purposes, and current automobile insurance are required.
  • Openness to self-reflection, learning, and practicing new relational approaches.
  • Ability to tolerate risk and discomfort.
Compensation and Benefits:
  • Starting salary of $20-$21, with potential for an 8.5% increase after one year of employment.
  • A $3000 Hiring Bonus is available upon successful completion of the introductory period.

Benefits Include:

  • Medical, dental, and vision insurance.
  • Long-term disability and life insurance.
  • Paid Time Off (accruing 210 hours annually).
  • 9 Paid Holidays each year.
  • 403(b) Retirement Savings Plan.
  • Employee Assistance Program.
  • Employee Wellness Reimbursement Program.
  • Longevity Recognition Rewards.
  • Access to various Pathways-facilitated training programs, including Intentional Peer Support.

Pathways Vermont is committed to ensuring equal employment opportunities for all employees and applicants, without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identity, or disability. We strive for a diverse workplace that reflects the communities we serve and encourage applications from a wide range of individuals, including those with military experience, disabilities, and people of color.

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