Restaurant Operations Manager

22 hours ago


Richmond, Virginia, United States Papa John's Full time
About the Role

Papa John's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Restaurant Operations: Manage all aspects of restaurant operations, including inventory management, labor scheduling, and customer service.
  • Team Leadership: Lead and motivate a team of employees to achieve sales goals, provide excellent customer service, and maintain a clean and safe work environment.
  • Customer Service: Ensure that every customer has a positive experience, responding promptly to customer complaints and concerns.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that the restaurant is always stocked and ready to serve.
  • Labor Scheduling: Schedule employees to ensure that the restaurant is adequately staffed during peak periods.
  • Training and Development: Provide ongoing training and development opportunities to employees to ensure that they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a restaurant management role, preferably in a fast-paced environment.
  • Skills: Excellent communication and leadership skills, ability to multitask and prioritize tasks, and a strong commitment to customer service.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.
What We Offer

Papa John's offers a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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