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**Restaurant Operations Manager**, **Store Manager**, **Assistant Restaurant Manager**, **Restaurant Supervisor**, **Restaurant Team Lead**
2 months ago
About Us
At Roots Natural Kitchen, we're passionate about serving healthy, delicious food that fuels our customers' active lifestyles. We're a fast-growing company that values teamwork, innovation, and customer satisfaction.
Job Summary
We're seeking an experienced Restaurant Operations Manager to join our team. As a key member of our management team, you'll be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities
- Restaurant Operations
- Oversee the preparation and presentation of food and beverages to ensure high-quality standards.
- Manage inventory, supplies, and equipment to maintain efficient operations.
- Monitor and control labor costs, ensuring adequate staffing levels and optimal scheduling.
- Customer Service
- Ensure exceptional customer service, responding to customer complaints and feedback in a timely and professional manner.
- Develop and implement strategies to increase customer satisfaction and loyalty.
- Team Management
- Recruit, train, and develop a high-performing team of restaurant staff.
- Conduct performance evaluations, providing constructive feedback and coaching to improve employee performance.
- Financial Management
- Manage restaurant finances, including budgeting, forecasting, and controlling costs.
- Monitor and analyze sales data, identifying opportunities to increase revenue and profitability.
- Compliance and Safety
- Ensure compliance with all relevant laws, regulations, and company policies.
- Maintain a safe and healthy work environment, adhering to food safety and sanitation standards.
Requirements
- Experience
- Minimum 2 years of experience in restaurant management or a related field.
- Skills
- Proven track record of success in restaurant operations, customer service, and team management.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent problem-solving and analytical skills, with the ability to make informed decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Education
- High school diploma or equivalent required; degree in hospitality, business, or a related field preferred.
What We Offer
We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
