Customer Service Representative/ Data Entry Specialist

2 days ago


La Vergne, Tennessee, United States The ICEE Company Full time

**Job Summary**

The ICEE Company is seeking a highly skilled Customer Service Representative/ Data Entry Specialist to join our team. As a key member of our Customer Service Department, you will be responsible for handling various data entry tasks, providing exceptional customer service, and working closely with our technicians to ensure seamless service delivery.

**Key Responsibilities:**

• Input work order details from customers into our internal call entry program for scheduling

• Input technician completion details into various customer web portals to report the service call as completed

• Provide updates on existing service calls to customers as updates are available

• Submit repair quotes through various customer web portals for approval

• Undertake other various data entry tasks as assigned by the Customer Service Supervisor

• Represent The ICEE Company with a positive, fun, and upbeat attitude

**Requirements:**

• 2+ years of data entry experience

• 2+ years of customer service experience

• Ability to quickly learn and retain various web-based platforms

• High attention to detail and accuracy

• Excellent communication skills and knowledge of basic email etiquette

• Ability to thrive in a team environment

• Knowledge of Microsoft Office 2016

• Sight typing at least 40 WPM and 10-key proficiency

• Attendance and reliability are critical

**What We Offer:**

• Paid holidays, sick time, and paid vacation

• Birthday holiday (must be used within employee birthday month)

• Medical, dental, vision insurance

• Employee stock purchase program

• Life insurance

• 401(k) plan

• And much more

**Equal Opportunity Employer:**

The ICEE Company is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived federal, state, and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses, or stalking, and unemployment status.



  • La Vergne, Tennessee, United States The ICEE Company Full time

    **Job Summary**The ICEE Company is seeking a highly skilled Customer Service Representative/ Data Entry Specialist to join our team. As a key member of our Customer Service Department, you will be responsible for handling various data entry tasks, providing exceptional customer service, and working closely with our technicians to ensure seamless service...


  • La Vergne, Tennessee, United States Adecco US, Inc. Full time

    Adecco US, Inc. is currently assisting a great client in their search for a skilled Customer Service Representative in a dynamic and fast-paced environment.**Key Responsibilities:**Provide exceptional customer service and support via phone and email.Enter customer orders and process returns in a timely and accurate manner.Monitor and respond to customer...


  • La Vergne, Tennessee, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a key member of our delivery team, you will be responsible for ensuring that customers receive exceptional service and support with their U-Box container deliveries.Key ResponsibilitiesOperate a flatbed truck and transport...


  • La Vergne, Tennessee, United States Coats Full time

    Job DescriptionThe Coats Company is a dynamic and customer-focused organization dedicated to delivering exceptional service. We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative.Key Responsibilities:Provide Outstanding Customer Service: Maintain high customer service standards to attract and retain...


  • La Vergne, Tennessee, United States BJ's Wholesale Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...


  • La Vergne, Tennessee, United States Regal Rexnord Corp Full time

    Position: Customer Care Advocate IIReports To: Manager I, Customer CareLocation: HybridRole Overview:This position plays a crucial role in fulfilling the requirements of our OEM and distribution clientele by managing standard and overflow inquiries from customers and field sales personnel. Responsibilities include processing orders, providing guidance on...


  • La Vergne, Tennessee, United States Gordon Food Service Full time

    About the RoleGordon Food Service is seeking a highly skilled Culinary Solutions Specialist to join our team. As a key member of our culinary team, you will be responsible for providing profit-maximizing solutions to our divisional customers in the areas of culinary application, front and back of the house operations, and overall business planning.Key...


  • La Vergne, Tennessee, United States Umicore Full time

    About UmicoreUmicore is a leading global materials technology company that specializes in reducing harmful vehicle emissions, powering the cars of the future, and giving new life to used metals. Our mission is to create materials for a better life, and we are committed to innovation and sustainability.About Cobalt and Specialty MaterialsCobalt and Specialty...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job DescriptionIngram Content Group (ICG) is hiring for a Bilingual Customer Service Representative to contribute to our IngramSpark team in LaVergne, TN, just outside Nashville. In this role, you will coordinate publisher relationships to increase sales and to provide accurate and timely accession of titles received from the publishers. You will be expected...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Ingram Content Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our publishers, ensuring timely and accurate processing of title materials, and increasing sales volume through effective...


  • La Vergne, Tennessee, United States Valvoline Instant Oil Change Full time

    About Valvoline Instant Oil ChangeWe are a leading provider of oil change services, dedicated to delivering exceptional customer experiences and building strong relationships with our communities.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our service team,...


  • La Vergne, Tennessee, United States Valvoline Instant Oil Change Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.Key ResponsibilitiesDeliver a positive first impression to each guest...


  • La Vergne, Tennessee, United States 1st Team Staffing Services, Inc Full time

    Job Overview1st Team Staffing Services, Inc. is seeking dedicated individuals for Logistics and Inventory Specialist roles. This position involves working with a company that focuses on the refurbishment of musical instruments and related equipment. If you have a passion for music and enjoy working in a dynamic environment, this opportunity may be ideal for...


  • La Vergne, Tennessee, United States Elite Staffing Company Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Elite Staffing Company. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Interface: Interact with customers, sales...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job DescriptionIngram Content Group is seeking a highly skilled Bilingual Customer Service Representative to join our team in LaVergne, TN. As a key member of our IngramSpark team, you will play a crucial role in coordinating publisher relationships to increase sales and provide accurate and timely accession of titles received from the publishers.Key...


  • La Vergne, Tennessee, United States Express Recycling Group Full time

    Job OverviewExpress Recycling Group is on the lookout for a dedicated customer service representative and title administrator.The selected candidate will engage with clients to facilitate the acquisition of end-of-life vehicles. Additionally, the role encompasses the management of vehicle titles for those acquired.Key Responsibilities:Deliver exceptional...


  • La Vergne, Tennessee, United States Regal Rexnord Corp Full time

    Position: Customer Care Advocate IIReports To: Manager I, Customer CareLocation: HybridRole Overview:This position plays a crucial role in fulfilling the requirements of our OEM and distribution clientele by managing routine and overflow inquiries from customers and field sales representatives. The individual in this role will be responsible for processing...


  • La Vergne, Tennessee, United States Velocity Vehicle Group Full time

    Job Summary:The Parts Counter Specialist performs a variety of customer service, in-store marketing, promoting, advertising and stocking duties related to the sale and delivery of parts and accessories that contribute to the efficient, safe and profitable operation of the dealership parts department.Key Responsibilities:Sells products for the repair of...


  • La Vergne, Tennessee, United States USO US Oncology Corporate, Inc. Full time

    Job SummaryThe Account Services Representative will be responsible for managing a book of non-core business within a designated territory, achieving annual goals by resolving customer issues, responding to pricing requests, and identifying needs and opportunities within their customer base.Key ResponsibilitiesDay-to-day account management, relationship...


  • La Vergne, Tennessee, United States Regal Rexnord Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Regal Rexnord. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and driving customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer...