Customer Service Representative
4 days ago
At Lane Bryant, we're passionate about empowering women through fashion. Our brand has been a leader in the plus-size market for over 120 years, and we're committed to creating a welcoming and inclusive community for all our customers and associates.
About the Role
As a Customer Specialist, you'll play a key role in delivering exceptional shopping experiences for our customers. You'll be responsible for creating authentic connections with customers, helping them discover products they love, and supporting an inclusive store environment where everyone feels welcome. If you're passionate about fashion and want to work for a brand that values empowerment and self-expression, we'd love to hear from you.
The Impact You Can Have
In this role, you'll have the opportunity to:
- Welcome customers and engage with them to understand their needs and preferences.
- Share your knowledge of our products and services to outfit and inspire customers.
- Uphold brand merchandising and visual standards to create a clean and inviting store environment.
- Promote in-store events and company programs that support our brand values.
- Contribute to the store's success by maintaining high brand and execution standards.
- Support an inclusive and welcoming store environment for customers and associates.
- Prior retail experience or customer-focused experience.
- Passion for styling and love of working with people.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to read, write, and communicate in English.
- Proficient with technology, including an ability to operate store systems accurately.
- Merchandise discount at our brands, including Lane Bryant.
- Support for your individual development and opportunities for growth within our family of brands.
- A culture of giving back, with opportunities to support our philanthropic partners that benefit local communities.
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