Front Desk Coordinator
3 weeks ago
About Mount Vernon Healthcare Center
At Mount Vernon Healthcare Center, we're dedicated to delivering exceptional care and service to our patients and residents. We're currently seeking a highly skilled and compassionate Front Desk Coordinator to join our team.
Compensation and Benefits
We offer a competitive salary range of $18.00 - $28.00 per hour, based on experience, as well as a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with employer match, and Flexible Spending Accounts.
Job Summary
The Front Desk Coordinator is a vital member of our team, responsible for providing exceptional customer service, answering phone calls, and directing visitors to the appropriate personnel. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Answer phone calls, take accurate messages, and direct callers to the appropriate individual or department.
- Greet and direct visitors to the appropriate personnel, ensuring a warm and welcoming experience.
- Operate our paging/telephone system as required, ensuring seamless communication between team members.
- Provide administrative support as assigned, including data entry, filing, and other tasks as needed.
- Participate in training and educational programs to maintain licensure and enhance quality of care.
- Perform other related activities as assigned or requested by management.
- Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Requirements and Qualifications
- A high school diploma or equivalent is required, with previous receptionist experience preferred.
- Prior work/life experiences, preferably in a healthcare setting, are highly valued.
What We Offer
As a valued member of our team, you'll enjoy a supportive work environment, opportunities for growth and development, and the satisfaction of making a positive impact on the lives of our patients and residents. If you're a compassionate and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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