FlexPLM Retail Product Support Specialist

4 weeks ago


Boston, Massachusetts, United States Incendia Partners Full time
Job Summary

We are seeking a highly skilled FlexPLM Retail Product Support Specialist to join our team in Asia. As a key member of our support team, you will be responsible for providing technical assistance to users in the Asia region, ensuring seamless support and resolving issues efficiently.

Key Responsibilities
  • Lead bug and issue resolution for users in Asia, including employees and external vendor users.
  • Manage and communicate the progress of issues to business teams.
  • Set up new users in Asia and ensure they have full access to necessary security roles.
  • Become a resident expert in our software solutions and business problems, asking the right questions to fully understand the what and the why.
  • Provide training as needed, including refresher training for experienced users and groups, or new user training.
  • Update training materials as the platform is enhanced and new functionality is provided.
Requirements
  • Must be located within the Asia region to support users in the same time zone.
  • Minimum of 5 years of experience within a global organization.
  • Factories are located in China, Vietnam, Indonesia, and Singapore.
  • Some travel will be required to factory locations for software and process training.
  • Experience working with FlexPLM within the Apparel and Footwear industry is required.

At Incendia Partners, we are committed to providing exceptional service to our clients and job seekers. With over 20 years of recruiting experience, we use our talent to find the talent you need. Our simple, straightforward process cuts through the clutter, arming you with the right facts for maximum efficiency. We help you fill more positions faster, all while never sacrificing the personal touch that sets us apart from the rest.



  • Boston, Massachusetts, United States Anastasia Beverly Hills Full time

    Job SummaryWe are seeking a skilled Cosmetics Artistry and Sales Professional to join our team at Anastasia Beverly Hills. As a key member of our sales team, you will be responsible for meeting or exceeding set retail sales goals, providing exceptional customer service, and maintaining superior product knowledge.Key ResponsibilitiesMeet or exceed set retail...


  • Boston, Massachusetts, United States CHS Inc Full time

    Job SummaryCHS Inc. is a leading global agribusiness owned by farmers, ranchers, and cooperatives across the United States that provides grain, food, and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United...


  • Boston, Massachusetts, United States Software Guidance and Assistance, Inc. Full time

    Software Guidance & Assistance, Inc. is seeking a skilled Production Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and guidance to our clients in the financial services industry.Key Responsibilities:Provide technical support and guidance to clients on Charles River...


  • Boston, Massachusetts, United States JobRialto Full time

    Job SummaryWe are seeking a highly skilled Senior Production Support Specialist to join our team at JobRialto.In this role, you will be responsible for managing daily production support issues across Risk and Investments systems.Your key responsibilities will include:* Monitoring applications and system health via alert monitoring tools and providing quick...


  • Boston, Massachusetts, United States Insight Global Full time

    Job SummaryInsight Global is seeking a highly skilled Senior IT Product Support Specialist to join our team. As a key member of our product development team, you will be responsible for developing and enhancing our Expert Search and AI Chatbot Agent solutions.Key ResponsibilitiesCollaborate with cross-functional teams to ensure effective execution of product...


  • Boston, Massachusetts, United States Pride Mobility Products Full time

    Job SummaryTo work with Field Sales as a comprehensive team to help develop and focus on applications and configurations of advanced Rehab products.Key ResponsibilitiesFocus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities.Communicate...


  • Boston, Massachusetts, United States Pride Mobility Full time

    Job SummaryTo work with Field Sales as a comprehensive team to help develop and focus on applications and configurations of advanced Rehab products.Key ResponsibilitiesFocus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities.Communicate...


  • Boston, Massachusetts, United States Asurion Full time

    Job Title: Floating Retail Specialist - Sales, Repair & TechLOB: Customer Solutions InStoreSign-On Bonus: $1,500We're seeking a skilled and customer-focused individual to join our team as a Floating Retail Specialist. As a key member of our in-store team, you'll be responsible for delivering exceptional customer experiences, providing technical expertise,...


  • Boston, Massachusetts, United States Allspring Global Investments Full time

    About the RoleThe SMA Internal Specialist will play a key role in driving and supporting Allspring's Retail SMA business. This includes REMI, DSIP, and all other SMA strategies offered through Intermediaries. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key...


  • Boston, Massachusetts, United States Blu Dot Full time

    About Blu DotBlu Dot is an award-winning designer and maker of modern home furnishings. We are currently searching for a Store Support Specialist to join our dynamic and values-driven company.Job SummaryThe Store Support Specialist will create a compelling shopping and purchasing experience for Blu Dot customers through exceptional service, excellence in...


  • Boston, Massachusetts, United States Asurion Full time

    Job Title: Retail Specialist - Sales, Repair & TechLOB: Customer Solutions In-StoreSign On Bonus: $1500Are you passionate about helping customers and working in a fast-paced retail environment? We're looking for a skilled Retail Specialist to join our team. As a Retail Specialist, you will be the face of Asurion, delivering exceptional customer experiences...


  • Boston, Massachusetts, United States The Ceres Group Full time

    Job Title:Production Support Trading Systems SpecialistJob Function:SupportLocation:Boston, MAIndustry:Job Number:The Production Support Engineer will provide technical and operational support for our Trading platforms in both the primary and secondary production locations. This position will also be called upon to assist with non-technical tasks such as...


  • Boston, Massachusetts, United States Epsilon Full time

    About this role:We are seeking a seasoned product management professional to lead the development and execution of product and growth strategies for advertising and marketing technology products serving iconic CPG and Retail brands. As a key member of the Epsilon product management team, you will be responsible for defining and driving product strategy,...


  • Boston, Massachusetts, United States Mirakl Full time

    Mirakl is a pioneer in platform business innovation, empowering retail and B2B enterprises with cutting-edge technology to digitize and expand product assortment through marketplaces and dropshipping, improve supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.We are seeking a creative and...


  • Boston, Massachusetts, United States Blu Dot Full time

    About Blu DotWe're an award-winning designer and maker of modern home furnishings, and we're currently searching for a Store Support Specialist to join our dynamic and values-driven company.Our company purpose is to inspire a more creative way of living through good design that's good to everyone.We're looking for someone who shares our values:Good design is...


  • Boston, Massachusetts, United States Blu Dot Full time

    Job SummaryBlu Dot is seeking a highly motivated and customer-focused Store Support Specialist to join our team in Boston. As a key member of our sales team, you will be responsible for creating a compelling shopping experience for our customers through exceptional service, excellent merchandise presentation, and a high-energy store environment.Key...


  • Boston, Massachusetts, United States Epsilon Full time

    About this Role:We are seeking a seasoned product management professional to lead the development and execution of product and growth strategies for advertising and marketing technology products serving iconic CPG and Retail brands. As a key member of the Epsilon product management team, you will be responsible for defining and driving product strategy,...

  • IT Support Specialist

    3 weeks ago


    Boston, Massachusetts, United States World Insurance Associates LLC Full time

    Job SummaryWorld Insurance Associates LLC is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support for incoming helpdesk tickets and escalations related to computer systems, software, security, and hardware.Key ResponsibilitiesProvide technical assistance...

  • IT Support Specialist

    3 weeks ago


    Boston, Massachusetts, United States World Insurance Associates LLC Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at World Insurance Associates LLC. As an IT Support Specialist, you will be responsible for providing technical assistance and support for incoming helpdesk tickets and escalations with issues related to computer systems, software, security, and hardware.Key ResponsibilitiesProvide...


  • Boston, Massachusetts, United States The Ceres Group Full time

    Job Title:Trade Support SpecialistJob Function:Business AnalystLocation:Boston, MAIndustry:Asset ManagementJob Number:The primary role of this position is to serve as a liaison between business stakeholders and the technical team, ensuring seamless communication and effective issue resolution. This involves understanding business requirements, translating...