Store Support Specialist

4 weeks ago


Boston, Massachusetts, United States Blu Dot Full time
Job Summary

Blu Dot is seeking a highly motivated and customer-focused Store Support Specialist to join our team in Boston. As a key member of our sales team, you will be responsible for creating a compelling shopping experience for our customers through exceptional service, excellent merchandise presentation, and a high-energy store environment.

Key Responsibilities:

  • Represent the Blu Dot brand through a personable and professional demeanor
  • Use product information and design knowledge to demonstrate merchandise features and benefits
  • Suggest additional items based on an assessment of a customer's needs
  • Assist with the sales process and ensure a seamless transition as needed
  • Create quotes and place orders as needed
  • Assist in prospecting new customers to help grow brand awareness in the market
  • Execute and maintain visual merchandising standards of the store
  • Assist in seasonal floor changes, including light furniture assembly and some lifting
  • Utilize store supply of sales & marketing materials and distribute effectively to customers
  • Maintain an accurate customer email database for communicating sales, events, and promotions
  • Assist with market-specific events
  • Assist the Store Manager in maintaining accurate inventory levels and performing reoccurring cycle counts

Requirements:

  • 1-2 years of retail or customer service experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Availability to work weekends

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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