Senior Production Support Specialist

4 weeks ago


Boston, Massachusetts, United States JobRialto Full time
Job Summary

We are seeking a highly skilled Senior Production Support Specialist to join our team at JobRialto.

In this role, you will be responsible for managing daily production support issues across Risk and Investments systems.

Your key responsibilities will include:

* Monitoring applications and system health via alert monitoring tools and providing quick response to alerts, escalations, and outages.

* Investigating and resolving technical errors.

* Performing root cause analysis for production issues and incidents to address and prevent them from repeating.

* Documenting processes and procedures related to production support tasks.

* Collaborating with IT partners to automate and simplify software delivery processes.

* Maintaining business systems and interface applications.

* Bachelor's degree in computer science or a related field.

* 5+ years of experience in technology, preferably supporting Investment and Investment Technology solutions.

* Knowledgeable in Cloud technologies, such as Amazon AWS and Microsoft Azure.

* Experience in Python, RDBMS/SQL, and general scripting technologies.

* Ability to understand highly complex systems and data flows.

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

What We Offer

* Competitive salary and benefits package.

* Opportunities for professional growth and development.

* Collaborative and dynamic work environment.

* Recognition and rewards for outstanding performance.

Apply now to take the first step towards a rewarding career with JobRialto.

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