Store Support Specialist

3 hours ago


Boston, Massachusetts, United States Blu Dot Full time

About Blu Dot

We're an award-winning designer and maker of modern home furnishings, and we're currently searching for a Store Support Specialist to join our dynamic and values-driven company.

Our company purpose is to inspire a more creative way of living through good design that's good to everyone.

We're looking for someone who shares our values:

  • Good design is good. Good design should be reflected in everything we do.
  • Keep it simple. Strive for economy in all that you do.
  • Everyone is invited to our party. Treat every individual with respect & dignity.
  • Our glass is half full. Focus on the positive.
  • Be humble. We take nothing for granted.
  • Turn it up to 11. Determine what is expected and do a little more.
  • Stay curious. Try, learn, improve, repeat.

About the Role

We're looking for a Store Support Specialist to create a compelling shopping and purchasing experience for our customers through exceptional service, excellence in merchandise presentation, and cultivation of an all-inclusive, high energy store environment.

Responsibilities

  • Represent and expand the customer's connection to the Blu Dot brand through a personable and professional demeanor.
  • Use product information and design knowledge to demonstrate merchandise features and benefits.
  • Suggest additional items based on an assessment of a customer's needs.
  • Assist with the sales process and ensure a seamless transition as needed.
  • Create quotes and place orders as needed.
  • Assist in prospecting new customers to help grow brand awareness in the market.
  • Execute and maintain visual merchandising standards of the store.
  • Assist in seasonal floor changes including light furniture assembly and some lifting.
  • Utilize store supply of sales & marketing materials and distribute effectively to customers.
  • Maintain an accurate customer email database for communicating sales, events, and promotions.
  • Assist with market-specific events.
  • Assist the Store Manager in maintaining accurate inventory levels and performing reoccurring cycle counts.

Requirements

  • 1-2 years of retail or customer service experience.
  • Strong and effective communication skills.
  • Ability to work weekends.

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