Customer Care Coordinator

3 weeks ago


Fayetteville, Arkansas, United States Buffington Homes of Arkansas Full time
Job Description

We are seeking a Customer Care Coordinator to join our team at Buffington Homes of Arkansas. This role will be responsible for providing exceptional customer service to our homebuyers, ensuring their needs are met and exceeded throughout the homebuilding process.

Key Responsibilities:

  • Respond to customer inquiries and concerns in a timely and professional manner
  • Provide accurate and up-to-date information on homebuilding processes and timelines
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain relationships with customers to ensure their satisfaction and loyalty

What We Offer:

  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Paid time off and holidays
  • 401(k) with employer matching
  • New home discount for employees who choose to build their own Buffington home
  • Employee assistance program and exclusive discounts

About Buffington Homes:

We are a leading homebuilder in Northwest Arkansas, committed to building beautiful homes and creating exciting careers. Our team is dedicated to providing exceptional customer service and ensuring our customers' needs are met and exceeded.



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