Healthcare Access Coordinator

1 week ago

Houston, Texas, United States Houston Journal of Health Law & Policy Full time


Position Overview:
As a vital member of our healthcare team, you will oversee front desk operations, patient scheduling, and registration processes. Your role will include verifying insurance eligibility, making reminder calls, managing check-in/out procedures, and handling payment collections, while also covering phone and fax communications.

Key Responsibilities:
  1. Act as the initial point of contact for patients, visitors, staff, students, and faculty.
  2. Address inquiries and resolve moderate customer service issues, escalating more complex matters to management as necessary; follow departmental protocols for directing patients and visitors to the appropriate areas.
  3. Deliver exceptional customer and patient service by scheduling appointments and providing telephone support.
  4. Manage incoming calls, directing them to the appropriate personnel and conveying essential information.
  5. Engage with customers in a respectful, professional, and cooperative manner.
  6. Retrieve and organize medical records, update patient information, and ensure that patient documents are accurately scanned into electronic systems.
  7. Identify payer sources, confirm insurance eligibility, assess financial status, and assign the correct payment type.
  8. Assist patients during the check-in process; utilize electronic medical records systems for patient check-out, including data entry, charge/payment posting, and information retrieval.
  9. Handle the faxing, copying, and distribution of medical records for both physicians and patients.
  10. Maintain the confidentiality of all medical records and patient information.
  11. Collaborate effectively with all clinic staff, including management, nursing, and medical personnel.
  12. Perform additional job-related duties as assigned.
Equal Employment Opportunity: EEO/AA

Application Requirements:
Interested candidates must submit the following documents with their application:
  • Cover letter detailing relevant experience.
  • Resume.
  • Salary history, including employer names, dates, and last salary.
  • Three professional references, including current and past supervisors. Note: Confidentiality will be maintained, and candidates will be notified prior to contacting references. References will only be contacted after the interview process is complete.
Qualifications:

Education: High school diploma or GED required, with a basic understanding of grammar, spelling, punctuation, and simple mathematical functions.
Experience: A minimum of three (3) years of directly related experience is required.
Certification/Licensing: None required.

Preferred Experience: Experience in the optometric field is preferred.

  • Healthcare Access Coordinator

    2 weeks ago

    Houston, Texas, United States Suvida Healthcare LLC Full time

    About UsAt Suvida Healthcare, we are more than just providers; we are passionate advocates committed to enhancing the lives of our beloved seniors. As a member of our team, you will embark on a rewarding journey where your skills and compassion come together to positively influence the well-being of an underserved community and their families. Our...

  • Healthcare Access Coordinator

    1 week ago

    Houston, Texas, United States Suvida Healthcare LLC Full time

    About UsAt Suvida Healthcare, we are more than just healthcare providers; we are passionate advocates committed to enhancing the lives of our beloved seniors. As a member of our team, you will embark on a rewarding journey where your skills and compassion come together to positively influence the well-being of an underserved community and their families. Our...

  • Healthcare Access Coordinator

    2 weeks ago

    Houston, Texas, United States Suvida Healthcare LLC Full time

    About UsAt Suvida Healthcare, we pride ourselves on being more than just healthcare providers; we are dedicated advocates committed to enhancing the lives of our valued senior community. As a member of our team, you will embark on a rewarding journey where your expertise and compassion come together to significantly impact the well-being of an underserved...

  • Healthcare Access Coordinator

    2 weeks ago

    Houston, Texas, United States Suvida Healthcare LLC Full time

    About UsAt Suvida Healthcare, we pride ourselves on being more than just healthcare providers; we are passionate advocates committed to enhancing the lives of our beloved seniors. Joining our team means embarking on a rewarding journey where your skills and compassion come together to positively influence the well-being of an underserved community and their...

  • Healthcare Access Coordinator

    2 weeks ago

    Houston, Texas, United States Suvida Healthcare LLC Full time

    About UsAt Suvida Healthcare, we pride ourselves on being more than just healthcare providers; we are dedicated advocates committed to enhancing the lives of our valued senior community. Joining our team means embarking on a rewarding journey where your skills and compassion come together to positively influence the well-being of an underserved population...

  • Healthcare Access Coordinator

    2 weeks ago

    Houston, Texas, United States Su Vida Services Inc Full time

    About Us At Su Vida Services Inc, we are more than just healthcare providers; we are dedicated advocates committed to enhancing the lives of our valued seniors. As a member of our team, you will embark on a rewarding journey where your skills and compassion unite to create a significant impact on the well-being of an underserved community and their families....

  • Healthcare Access Coordinator

    2 weeks ago

    Houston, Texas, United States Harris Health System Full time

    Job OverviewThe Patient Access Coordinator plays a crucial role in ensuring a seamless and organized process for patient registration, admission, and insurance verification for both inpatient and outpatient services. Exceptional customer service skills are essential to guarantee the collection of accurate information from patients. This position is...

  • Healthcare Access Coordinator I

    2 weeks ago

    Houston, Texas, United States UTHealth Houston Full time

    About UTHealth Houston:UTHealth Houston stands as a premier institution in Texas, dedicated to healthcare education, innovation, and exceptional patient care. We value our team members and recognize their contributions through a comprehensive rewards package that includes standard benefits and insurance options. Our full-time employees enjoy 100% paid...

  • Healthcare Access Coordinator

    5 days ago

    Houston, Texas, United States University of Texas M.D. Anderson Cancer Center Full time

    Patient Interaction:Greet, orient, and provide information to patients and their families.Advise patients and family members of available healthcare services and resources.Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments in a timely and efficient manner.Work Environment:Assist in main patient services,...

  • Healthcare Access Coordinator

    2 weeks ago

    Houston, Texas, United States Addison Group Full time

    Job OverviewPosition Title: Patient Access RepresentativeLocation: Houston, TXSector: HealthcareCompensation: $17-20 per hourAbout the Organization:Addison Group is actively seeking candidates for a client focused on delivering exceptional healthcare services within a patient-centered framework. They prioritize a professional and inviting environment for...

  • Healthcare Access Coordinator

    2 weeks ago

    Houston, Texas, United States Addison Group Full time

    Job OverviewPosition Title: Patient Access RepresentativeLocation: Houston, TXSector: HealthcareCompensation: $17-20 per hourAbout the Organization:Addison Group is actively seeking candidates for a client that prioritizes delivering exceptional healthcare services within a patient-centered framework. The organization is dedicated to fostering a professional...

  • Healthcare Access Coordinator

    2 weeks ago

    Houston, Texas, United States Addison Group Full time

    Job Title: Patient Access RepresentativeLocation: Houston, TX (Medical Center)Industry: HealthcareCompensation: $17-20 per hourAbout Addison Group: Addison Group is dedicated to connecting professionals with exceptional healthcare providers committed to delivering high-quality services in a patient-centered environment. Our client values a supportive and...

  • Healthcare Service Coordinator

    5 days ago

    Houston, Texas, United States HealthCare Support Full time

    Job Description:HealthCare Support is seeking a skilled Field LVN Care Coordinator to join our team in Houston, TX area. As a Field LVN Care Coordinator, you will play a vital role in assessing, planning, and implementing care strategies for our members.Key Responsibilities:Care Assessment and Planning: Conduct thorough assessments of members' needs and...

  • Healthcare Access Coordinator I, II, Sr.

    1 week ago

    Houston, Texas, United States UTHealth Houston Full time

    UTHealth Houston Department of Surgery - Interventional Gastroenterology Clinic is seeking a Healthcare Access Coordinator to enhance their operations. The ideal candidate will possess outstanding communication abilities, along with a solid understanding of referrals and insurance processes. At UTHealth Houston, we are dedicated to transforming healthcare...

  • Healthcare Access Coordinator

    7 days ago

    Houston, Texas, United States Medical Clinic of Houston, L.L.P. Full time

    Descripción del TrabajoPosición: Coordinador de Acceso SanitarioHorario: Lunes - Viernes, Turno DiurnoResumen:Estamos en búsqueda de un Coordinador de Acceso Sanitario comprometido para unirse a nuestro equipo. La responsabilidad principal de este puesto es facilitar de manera eficiente el registro y la salida de pacientes, verificar la cobertura de...

  • Healthcare Referral Coordinator

    5 days ago

    Houston, Texas, United States IASIS Healthcare Full time

    Job Summary:We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at IASIS Healthcare. As a Referral Coordinator, you will play a critical role in coordinating patient scheduling, referrals, and authorizations for diagnostic and treatment procedures.Key Responsibilities:Coordinate patient scheduling for tests, specialty...

  • Patient Access Coordinator

    2 weeks ago

    Houston, Texas, United States Deans Professional Services Full time

    Position OverviewDean's Professional Services is seeking dedicated and qualified Patient Access Representatives to join our dynamic team in the healthcare sector.Our mission is to enhance patient care by providing accessible and professional services. We are in search of individuals who are committed to excellence and eager to take on new challenges.The...

  • Healthcare Appointment Coordinator

    2 weeks ago

    Houston, Texas, United States University of Texas M.D. Anderson Cancer Center Full time

    Role Overview: The Patient Services Coordinator is responsible for the effective coordination and scheduling of patient appointments, ensuring seamless access to care.Impact: This position plays a crucial role in enhancing patient care services and improving overall patient experience.Key Responsibilities:Organizes and schedules appointments for healthcare...

  • Patient Access Coordinator

    1 day ago

    Houston, Texas, United States Medical Clinic of Houston Full time

    Job SummaryThe Medical Clinic of Houston is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for ensuring a smooth and efficient patient experience from check-in to check-out.Key Responsibilities:Customer Service: Greet patients in a friendly, courteous, and professional...

  • Healthcare Operations Coordinator

    2 weeks ago

    Houston, Texas, United States MET Healthcare Solutions Full time

    Job OverviewWe are seeking a motivated individual to assist the leadership team of our organization in fulfilling essential operational and administrative responsibilities.Key ResponsibilitiesThe role of the Healthcare Operations Coordinator encompasses a variety of tasks aimed at supporting the seamless execution of ongoing initiatives, formulating...