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Healthcare Access Coordinator
2 months ago
Position Title: Patient Access Representative
Location: Houston, TX
Sector: Healthcare
Compensation: $17-20 per hour
About the Organization:
Addison Group is actively seeking candidates for a client that prioritizes delivering exceptional healthcare services within a patient-centered framework. The organization is dedicated to fostering a professional and inviting environment for both patients and employees.
Role Summary:
The Patient Access Representative will be responsible for managing essential front-office operations, ensuring a smooth and efficient patient check-in and check-out experience. This position entails confirming insurance details, accurately entering patient data, and handling payments at the time of service.
Key Duties:
- Welcome patients warmly and professionally upon their arrival.
- Utilize customer service expertise to fulfill departmental standards.
- Examine patient accounts, collect co-pays, deductibles, and co-insurance amounts.
- Work collaboratively with Business Office personnel to resolve outstanding balances and liaise with the medical team regarding insurance matters.
- Confirm insurance coverage and compute payments based on patient benefits.
- Post payments accurately and reconcile the cash drawer at the end of each shift.
- Support additional responsibilities as needed.
Required Qualifications:
- High School diploma or equivalent is mandatory.
- A minimum of one year of experience in a medical office, registration, or collections is preferred.
- Strong reading comprehension and the ability to follow both written and verbal instructions.
- Proficient in basic arithmetic, including addition, subtraction, multiplication, and division.
- Capable of problem-solving and managing various situations with common sense and sound judgment.
- Essential qualities include professionalism, reliability, adaptability, energy, and strong organizational skills.
Additional Information:
This position offers a consistent Monday to Friday schedule during daytime hours. The ideal candidate will thrive in a dynamic healthcare setting, delivering outstanding service to both patients and the medical staff.
Addison Group is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities upon request.
