Senior Medical Administrative Assistant

2 weeks ago

Albany, New York, United States Veterans Affairs, Veterans Health Administration Full time


Overview: The Veterans Affairs, Veterans Health Administration is seeking a dedicated Medical Administrative Assistant (Advanced) to join our Nursing Service team.

The selected candidate will play a crucial role in managing a variety of administrative functions that support nursing operations across the facility.


Key Responsibilities:
  • Administrative Support: Participate in daily interdisciplinary team meetings and assist in care coordination by providing essential administrative assistance. This includes follow-up care after discharge and managing patient transfers in collaboration with the care delivery team.
  • Specialized Administrative Skills: Utilize software systems to efficiently manage patient admissions, transfers, and discharges. This involves selecting the correct menu options and codes to ensure accurate data collection for utilization management.
  • Timekeeping Duties: Act as the timekeeper for the assigned administrative staff, ensuring accurate posting of all duty hours, including various leave types and special circumstances.
  • Administrative Management: Assist in the recruitment process by scheduling interviews and coordinating meetings. Prepare agendas, transcribe minutes, and distribute them to relevant personnel.

Order necessary office supplies and submit electronic work orders for repairs and services, while maintaining records of unit gains and losses.

Customer Service: Exhibit professionalism in all interactions with employees, residents, and their families. Serve as the primary point of contact for various stakeholders, including clinical providers and Human Resources.

Additional Duties: Perform other related tasks as assigned.


Work Schedule:
Monday to Friday, 8:00 AM to 4:30 PM. This position does not offer telework options.

Requirements:
Applicants must be U.S. citizens and may be subject to a background investigation. Proficiency in written and spoken English is essential. A probationary period may be required, and candidates must pass a pre-employment physical examination.

Participation in the seasonal influenza vaccination program is mandatory for all personnel within the Department of Veterans Affairs Health Care.

Qualifications:
Candidates should possess at least six months of experience in clerical, office, or customer service roles, or an equivalent combination of education and experience. A strong understanding of medical terminology and the healthcare process is preferred.

Physical Requirements:
The role is primarily sedentary, with occasional walking or standing required.

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