Automotive Parts Specialist
2 weeks ago
Ourisman Audi Volvo Lincoln of Frederick is on the lookout for a committed Parts Counterperson to enhance our thriving wholesale operations and deliver outstanding service to our clientele. The ideal candidate will excel in a dynamic and professional environment. We are in search of an experienced, self-driven Wholesale Counterperson to facilitate the sale of various automotive lines to body and mechanical shops.
About Our Company
Founded in 1921, Ourisman Automotive Group began with a Chevrolet dealership in Washington. During World War II, Ourisman Chevrolet became the largest auto dealer in the United States. Today, Ourisman Automotive Group has expanded to over 17 locations and remains family-owned, now in its fourth generation. Mr. Ourisman's legacy emphasizes that "Every customer must be completely satisfied, every time. We strive to ensure they return, and we will do whatever it takes to achieve that goal."
What We Provide
- Competitive Salary
- Opportunities for Advancement
- Mentorship Initiatives
- Comprehensive Training
- Health Benefits (Medical, Dental, Vision)
- Life and Disability Insurance
- Retirement Plan (401 K)
- Paid Time Off
- Complimentary Saturday Lunches
- Manage the parts sales process from initiation to completion
- Keep customers informed about the status of their parts
- Engage with both staff and customers in a courteous and professional manner
- Interpret and utilize the parts catalog effectively
- Handle incoming calls, providing pricing and other relevant information
- Review body shop estimates to ensure accurate parts ordering and pricing alignment
- Deliver exceptional service to both internal and external customers
- Retrieve and fulfill orders from inventory
- Conduct weekly inventory checks to maintain stock accuracy
- Alert the parts manager regarding out-of-stock items or urgent shop materials
- Source out-of-stock parts from external suppliers and place emergency orders when necessary
- Ensure all internal parts requests are charged to the service repair order
- Process payments from retail customers or secure credit authorization
- Prepare orders for daily shipping, delivery, or pickup
- High School Diploma or equivalent
- Experience in automotive parts sales is preferred
- Able to thrive in a fast-paced environment
- Strong organizational and time management abilities
- Capable of reading and interpreting safety rules, operating instructions, and procedural manuals
- Proficient in performing calculations related to discounts, interest, commissions, proportions, percentages, area, circumference, and volume
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