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Automotive Parts Sales Representative

2 months ago

Frederick, Maryland, United States Ourisman Audi Volvo Lincoln of Frederick Full time
What We Are Seeking

Ourisman Audi Volvo Lincoln of Frederick is on the lookout for a committed Parts Counterperson to enhance our thriving wholesale operations and deliver outstanding service to our clientele. The perfect candidate will excel in a dynamic and professional environment. We are in search of an experienced, self-driven Wholesale Counterperson to facilitate sales across various vehicle lines to body and mechanical shops.

About Our Company

Founded in 1921, Ourisman has a rich history in the automotive industry, starting with a Chevrolet dealership in Washington. Throughout the years, Ourisman Automotive Group has expanded to over 17 locations, proudly maintained by the fourth generation of the Ourisman family. Our founder's commitment to excellence remains a guiding principle: "Every customer must be completely satisfied, every time. We strive to ensure they return, and we will do whatever it takes to achieve that goal."

What We Provide
  • Competitive Salary
  • Opportunities for Advancement
  • Mentorship Initiatives
  • Comprehensive Training
  • Health Benefits including Medical, Dental, and Vision
  • Life and Disability Insurance
  • Retirement Plan (401 K)
  • Paid Time Off
  • Saturday Lunches
Key Responsibilities
  • Manage the parts sales process from initiation to completion
  • Keep customers informed about the status of their parts
  • Engage with staff and customers in a courteous and professional manner
  • Interpret the parts catalog accurately while sourcing parts
  • Handle incoming calls, providing pricing and relevant information
  • Review body shop estimates to ensure correct parts ordering and pricing
  • Deliver exceptional service to both internal and external customers
  • Retrieve and fulfill orders from inventory
  • Conduct weekly inventory checks to maintain stock accuracy
  • Alert the parts manager regarding out-of-stock items or urgent shop materials
  • Source out-of-stock parts from external suppliers and place emergency orders when necessary
  • Ensure all internal parts requests are billed correctly on service repair orders
  • Process payments from retail customers or secure credit authorizations
  • Prepare orders for daily shipping, delivery, or customer pick-up
Qualifications
  • High School Diploma or equivalent
  • Experience in automotive parts sales is preferred
  • Able to thrive in a fast-paced environment
  • Strong organizational and time management abilities
  • Capable of reading and interpreting safety guidelines, operational instructions, and procedural manuals
  • Proficient in performing calculations related to discounts, commissions, and other financial figures