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Automotive Sales Specialist

2 months ago


Frederick, Maryland, United States Easterns Automotive Group Full time
Job Overview:

Position: Automotive Sales Specialist

Company: Easterns Automotive Group

Location: DC, Baltimore Metro Areas

Easterns Automotive Group is on the lookout for a forward-thinking Automotive Sales Specialist dedicated to transforming the vehicle purchasing experience. As a leading multi-location dealer of certified pre-owned automobiles, our mission is to provide exceptional customer experiences, both in our showrooms and through online platforms. We strive to be the top choice for automotive purchases in the DC and Baltimore metropolitan regions.

Benefits:

By becoming part of Easterns Automotive Group, you are joining a community that values your well-being and professional growth. The benefits include:

  • Health & Dental Insurance: Comprehensive coverage for you and your family.
  • Vision Coverage: Addressing your eye care needs.
  • Life & Disability Insurance: Providing financial security for you and your dependents.
  • Health Savings Account: Enhancing your healthcare options.
  • 401(k) Plan: Helping you build a secure financial future.
  • Paid Time Off & Parental Leave: Recognizing the importance of life outside of work.
  • Flexible Hours: Supporting work-life balance.
  • Paid Training & Tuition Reimbursement: Encouraging your ongoing personal and professional development.
  • Employee Discounts: Special offers on vehicles and services as a token of appreciation.

Key Responsibilities:

As an Automotive Sales Specialist, your responsibilities will include:

  • Consultative Selling: Providing personalized and accurate information about our range of vehicles, acting as a trusted advisor rather than a traditional salesperson.
  • Building Customer Relationships: Turning visitors into loyal, satisfied customers through excellent interpersonal skills and a strong commitment to customer service.
  • Digital Interaction: Utilizing digital tools to enhance the shopping experience for customers.
  • Monitoring and Problem Solving: Conducting regular client follow-ups while proactively addressing any issues that arise, thereby improving the overall customer experience.
  • Collaboration: Working closely with team members to achieve sales goals, fostering a positive, customer-focused environment.

Qualifications:

The ideal candidate should possess:

  • Effective Communication: Strong ability to listen and respond to customer needs.
  • Digital Skills: Familiarity with CRM systems and digital platforms to enhance customer engagement.
  • Flexibility: Ability to adapt strategies and approaches in a fast-paced environment.
  • Integrity: Commitment to maintaining high ethical standards.
  • Organizational Skills: Excellent ability to manage multiple tasks efficiently.
  • Passion for Vehicles: A genuine interest in automobiles and a desire for continuous learning.
  • Language Proficiency: Fluency in English is required; knowledge of an additional language, particularly Spanish, is a plus.
  • Driver's License: A valid driver's license is essential for comprehensive product knowledge.
  • Educational Background: A Bachelor's degree is considered an asset.

If you are enthusiastic about transforming the car-buying journey into an exceptional customer experience, we welcome your application to Easterns Automotive Group. We look forward to the unique perspectives and energy you will bring to our dedicated team.