Digital Banking Specialist

18 hours ago

Quincy, Illinois, United States FIRST BANKERS TRUST GROUP Full time
Job Title: Digital Banking Specialist

First Bankers Trust Company is seeking a highly skilled Digital Banking Specialist to join our team. As a key player in our digital transformation, you will be responsible for delivering exceptional support for digital banking services, with a specialized focus on Treasury Management solutions.

Key Responsibilities:

  • Support the onboarding process of new Treasury Management customers, working closely with Treasury Management Bankers and Commercial Bankers.
  • Provide operational support and troubleshooting of treasury services, including Cash Management, ACH and Wire origination, Remote Deposit Capture, and Positive Pay.
  • Process maintenance requests for existing Treasury Management customers, gathering documentation and processing system changes.
  • Complete administrative duties that support the Digital Banking department, including transaction reviews, approvals, and report review.
  • Deliver high-quality customer support of digital products and services through multiple platforms, including telephone, email, text messaging, and secure messaging.
  • Retain and expand existing business digital banking relationships, calling on existing customers to discuss and address customer needs and problems, and seeking to offer business solutions and building relationships with prospective customers.
  • Participate in digital banking demonstrations to prospective customers, in partnership with Treasury Management and Commercial Bankers.
  • Collaborate with bank customers in fraudulent situations, identifying fraudulent transactions and/or recognizing fraudulent scenarios, reporting the situation timely, and supporting the customer through the process.
  • Maintain knowledge of online banking products and related services.
  • Research the latest trends in technology and make recommendations that align with the bank's strategic plan.
  • Independently troubleshoot and resolve system issues impacting customers.
  • Participate on or lead project teams or department-specific initiatives.

Requirements:

  • Bachelor's Degree in Business, Information Management/Technology, or a related field, or equivalent experience.
  • 1-3 years of related experience/exposure within the banking industry, preferred but not required.
  • Demonstrated ability to execute day-to-day work independently, while performing key accountabilities under general supervision.
  • Demonstrates superior customer service skills (customer-oriented) and motivated to build new relationships.
  • Demonstrated ability to multi-task projects and daily job duties.
  • Demonstrated ability to address basic to moderately complex job-related/technical issues and problems with guidance, and refers more complex issues to higher-level staff.
  • Demonstrated strong written and verbal communication skills.
  • Demonstrated strong team collaboration/team work skills, with the ability to work in cross-functional teams and build/maintain positive working relationships.
  • Demonstrated ability to interact efficiently with Technology and utilize common office applications, including Word, Excel, Outlook, and related applications, with a willingness to learn new technologies.
  • Demonstrated strong troubleshooting and problem-solving skills.

Our Values:

  • Everyone is Valued.
  • Do The Right Thing.
  • Friendly Family & Fun.
  • Dream Big/Act Small.
  • Accountability.
  • Innovation.

Work Environment:

This position typically works in a professional office setting. The position requires the ability to sit for extended periods, use computer equipment, and communicate effectively with colleagues and clients.

First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.

  • Digital Banking Specialist

    2 weeks ago

    Quincy, Illinois, United States FIRST BANKERS TRUST GROUP Full time

    Job Title: Digital Banking SpecialistFirst Bankers Trust Company is seeking a highly skilled Digital Banking Specialist to join our team. As a key player in our digital transformation, you will be responsible for delivering exceptional support for digital banking services, with a specialized focus on Treasury Management solutions.Key Responsibilities:Support...

  • Blood Bank Specialist

    4 days ago

    Quincy, Illinois, United States K.A. Recruiting Full time

    Exciting Blood Bank Med Tech OpportunityWe are seeking a highly skilled and experienced Medical Technologist to join our team at K.A. Recruiting. As a Blood Bank Med Tech, you will play a critical role in ensuring the safe and efficient collection, processing, and distribution of blood and blood components.Key Responsibilities:Perform blood banking tests and...

  • Marketing Communications Specialist

    4 weeks ago

    Quincy, Illinois, United States John Wood Community College Full time

    Marketing and Communication SpecialistJohn Wood Community College is seeking a skilled Marketing and Communication Specialist to develop and execute marketing strategies that promote the college's programs, events, and initiatives.Key Responsibilities:Content Creation and Management: Develop and manage content for the college's website, social media...

  • Marketing Communications Specialist

    4 weeks ago

    Quincy, Illinois, United States John Wood Community College Full time

    Job Title: Marketing and Communication SpecialistJob Summary:John Wood Community College is seeking a skilled Marketing and Communication Specialist to develop and execute marketing strategies that promote the college's programs, events, and initiatives. The ideal candidate will have a strong background in marketing, communications, and digital media, with...

  • Digital Banking Specialist

    2 weeks ago

    Quincy, United States First Banker's Trust Full time

    Job Details Job Location Operations - Quincy, IL Position Type Full Time Education Level 4 Year Degree   Travel Percentage Negligible Job Shift Mon - Fri Days Job Category Banking Job Summary & Key Accountabilities First Bankers Trust Company is offering a fast-paced job opportunity for interested candidates! Apply today to secure a fulfilling career...

  • Digital Banking Specialist

    2 weeks ago

    Quincy, United States FIRST BANKERS TRUST GROUP Full time

    Job DetailsJob Location Operations - Quincy, IL Position Type Full Time Education Level 4 Year Degree Travel Percentage Negligible Job Shift Mon - Fri Days Job Category Banking Job Summary & Key Accountabilities First Bankers Trust Company is offering a fast-paced job opportunity for interested candidates! Apply today to secure a fulfilling career along with...

  • Digital Marketing Specialist

    3 days ago

    Quincy, Massachusetts, United States Townsquare Media Full time

    Job Title: Digital Marketing SpecialistAt Townsquare Media, we are seeking a highly motivated and results-driven Digital Marketing Specialist to join our team. As a key member of our sales and marketing team, you will be responsible for identifying and pursuing new business opportunities in the Quincy market.Key Responsibilities:Determine strategy for...

  • Banking Associate

    4 weeks ago

    Quincy, Massachusetts, United States Citizens Financial Group, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Banking Associate to join our team at Citizens Financial Group, Inc. As a Banking Associate, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized banking services to customers, including cash handling,...

  • Blood Bank Specialist

    3 weeks ago

    Quincy, Massachusetts, United States K.A. Recruiting Full time

    Exciting Opportunity for a Blood Bank Med Tech!Are you a motivated and detail-oriented Medical Technologist looking for a new challenge? K.A. Recruiting is seeking a skilled Blood Bank Med Tech to join our team!Job Summary:We are looking for a highly skilled Medical Technologist with experience in blood banking to join our team. As a Blood Bank Med Tech, you...

  • Digital Process Specialist

    1 month ago

    Quincy, Massachusetts, United States Apex Dynamics Full time

    About Us:PRÜM-Türenwerk GmbH, a leading door manufacturer in Germany since 1970, is part of the ARBONIA DOORS group. With over 820 employees, including around 50 apprentices, we strive to strengthen our team in the sales department.Our Goal:We are looking for a digital process employee to support our sales team in optimizing our digital processes. As a key...

  • Commercial Banking Specialist

    3 weeks ago

    Quincy, Massachusetts, United States gpac Full time

    Commercial Lender Job DescriptionWe are seeking a skilled Commercial Lender to join our team at GPAC, a leading search firm specializing in placing quality professionals within multiple industries across the United States.Key Responsibilities:Service account relationships by providing financial advice and counsel on investments to customers and prospective...

  • Small Business Banking Specialist

    1 day ago

    Quincy, Massachusetts, United States Bank of America Full time

    Job Description:At Bank of America, we are committed to helping small businesses succeed through comprehensive financial solutions. As a Small Business Banker, you will be responsible for providing tailored financial advice and support to clients with annual revenues up to $5 million.Key responsibilities include:Managing client relationships and identifying...

  • Senior Banking Platform Specialist

    3 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    Job Title: VP & Unit LeaderState Street Corporation is seeking a highly skilled and experienced professional to lead our team in delivering ACI solutions implementations as a Subject Matter Expert (SME). The ideal candidate will have a strong background in banking platforms, ACI products, and payment systems.Key Responsibilities:Design, configure, and...

  • Financial Planning and Analysis Specialist

    4 weeks ago

    Quincy, Massachusetts, United States Peapod Digital Labs Full time

    Join Our Team as a Financial Planning and Analysis InternWe are seeking a highly motivated and detail-oriented Financial Planning and Analysis (FP&A) intern to join our team at Peapod Digital Labs. As an FP&A intern, you will have the opportunity to work closely with our experienced team to drive business growth and improvement.About the RoleThe FP&A team is...

  • Client Services Specialist

    3 months ago

    Quincy, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...

  • Business Development Specialist

    3 days ago

    Quincy, Massachusetts, United States Diverse Lynx Full time

    Role Overview:As a Business Development Specialist at Diverse Lynx LLC, you will leverage your expertise in Capital Markets Investment Banking to drive business growth and development. Your primary focus will be on identifying new business opportunities, building relationships with key stakeholders, and developing strategic plans to achieve business...

  • Cash Processing Transformation Specialist

    5 days ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Cash Processing Transformation Specialist to join our team at State Street Corporation. As a critical member of our configuration and data governance team, you will play a key role in configuring and implementing our new banking platform, Transact. You will work closely with our Product and Technology teams to...

  • Corporate Actions Specialist

    5 days ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    Job Title: Corporate Actions SpecialistWe are seeking a highly skilled Corporate Actions Specialist to join our team at State Street Corporation. As a Senior Associate, you will be responsible for managing high-risk processes that span international markets, focusing on voluntary corporate action activity and complex issues such as securities finance, middle...

  • Fund Accounting Specialist

    4 days ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Fund Accounting Specialist to join our team at State Street Corporation. As a key member of our ETF Service team, you will be responsible for providing expert support to clients in the ETF industry, including onboarding new ETFs, managing product and regulatory change, and designing efficient operating models for...

  • Client Service Representative

    2 weeks ago

    Quincy, Massachusetts, United States Park State Bank Full time

    Job Title: Client Service SpecialistPark State Bank is seeking a highly skilled and customer-focused Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for providing exceptional service to our clients, helping them with various banking needs, and ensuring their satisfaction in every interaction.Key...

  • Advanced Analytics Specialist

    4 days ago

    Quincy, Massachusetts, United States Retail Business Services Full time

    Job Title: Advanced Analytics SpecialistJoin Retail Business Services as an Advanced Analytics Specialist and play a key role in driving business growth through data-driven insights.Job Summary:We are seeking a highly skilled Advanced Analytics Specialist to join our team. As an expert in statistical modeling and data analysis, you will work closely with our...

  • Cybersecurity Compliance Assurance Specialist

    2 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Compliance Assurance Specialist to join our team at State Street Corporation. As a key member of our Global Technology Services (GTS) team, you will play a critical role in ensuring the security and integrity of our systems and data.Key ResponsibilitiesAs a Cybersecurity Compliance Assurance...

  • Relationship Banker I

    19 hours ago

    Quincy, Florida, United States Regions Bank Full time

    Job SummaryAt Regions Bank, we are seeking a highly motivated and customer-focused Relationship Banker I to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and contributing to the growth and success of our bank.Key ResponsibilitiesProvide a...

  • Client Implementation Specialist

    1 month ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Client Implementation Specialist to join our team at State Street Corporation. As a key member of our Client Service team, you will play a critical role in ensuring the successful implementation of our services for our clients.Key ResponsibilitiesAssist the Client Service Manager in maintaining client...