Banking Specialist

6 days ago

Quincy, United States First Bankers Trust Full time
Job DetailsJob Location Operations - Quincy, ILPosition Type Full TimeEducation Level 4 Year Degree Travel Percentage NegligibleJob Shift Mon - Fri DaysJob Category BankingJob Summary & Key Accountabilities

First Bankers Trust Company is offering a fast-paced job opportunity for interested candidates Apply today to secure a fulfilling career along with these additional perks:

  • Comprehensive, value-added career opportunities
  • Focus on career development, broad exposures, and learning new things daily
  • Opportunities to help others and make a difference in the community
  • Opportunities to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups
  • Competitive full benefits package including HSA with investment options, 401K with match, and profit sharing
  • Vacation and PTO time reflective of your experience
  • Volunteering time off of 12 hours per year
  • Hybrid/remote work schedule in alignment with our e-commuting policy for specific positions
  • Access to a library over 6,000 personal and professional development on-line courses, hosted by Udemy Business
  • Participation in our company-wide employee wellness incentive program, and the ability to earn a discount on your next year‘s premiums

The Digital Banking Specialist is a vital player in the bank‘s digital transformation, serving as a key resource in delivering exceptional support for digital banking services, with a specialized focus on Treasury Management solutions. This dynamic role is integral to onboarding high-value clients, resolving complex service issues, and fostering strong, strategic relationships with existing customers. Collaborating closely with Treasury Management Bankers, Commercial Bankers, and cross-functional teams, the Digital Banking Specialist ensures seamless service delivery, while playing a crucial role in driving innovation, customer retention, and the overall growth of the digital banking department.

  • Supports the onboarding process of new Treasury Management customers working closely with Treasury Management Bankers and Commercial Bankers, including preparing onboarding and origination agreements.
  • Provides operational support and troubleshooting of treasury services such as Cash Management, ACH and Wire origination, Remote Deposit Capture, Positive Pay.
  • Processes maintenance requests for existing Treasury Management customers including gathering documentation and processing system changes.
  • Completes administrative duties that support the Digital Banking department such as transaction reviews, approvals, and report review.
  • Delivers high-quality customer support of digital products and services through multiple platforms such as telephone, e-mail, text messaging and secure messaging.
  • Retains and expands existing business digital banking relationships; calling on existing customers to discuss and address customer needs and problems and seeking to offer business solutions and building relationship with prospective customers.
  • Participate in digital banking demonstrations to prospective customers in partnership with Treasury Management and Commercial Bankers.
  • Collaborate with bank customers in fraudulent situations, by identifying fraudulent transactions and/or recognizing fraudulent scenarios, reporting the situation timely and supporting the customer through the process.
  • Maintains knowledge of online banking products and related services.
  • Researches latest trends in technology and makes recommendations that align with the banks strategic plan.
  • Independently troubleshoots and resolves system issues impacting customers.
  • Participates on or leads project teams or department-specific initiatives
  • Performs other duties and projects as requested, both functionally and cross-functionally.
Key Competency Requirements
  • Bachelor‘s Degree in Business, Information Management/Technology or related field or equivalent experience
  • 1-3 years of related experience/exposure within the banking industry preferred but not required
  • Demonstrated ability to execute day to day work independently while performing key accountabilities under general supervision
  • Demonstrates superior customer service skills (customer-oriented) and motivated to build new relationships
  • Demonstrated ability to multi-task projects and daily job duties
  • Demonstrated ability to address basic to moderately complex job related/technical issues and problems with guidance, and refers more complex issues to higher-level staff
  • Demonstrated strong written and verbal communication skills
  • Demonstrated strong team collaboration/team work skills, with ability to work in cross functional teams and build/maintain positive working relationships
  • Demonstrated ability to interact efficiently with Technology and utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologies
  • Demonstrated strong troubleshooting and problems solving skills

Our values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation

When you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people‘s lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.

Work Environment

This position typically works in a professional office setting. The position requires the ability to sit for extended periods, use computer equipment, and communicate effectively with colleagues and clients.

First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.

  • Digital Banking Specialist

    3 weeks ago

    Quincy, Illinois, United States FIRST BANKERS TRUST GROUP Full time

    Job Title: Digital Banking SpecialistFirst Bankers Trust Company is seeking a highly skilled Digital Banking Specialist to join our team. As a key player in our digital transformation, you will be responsible for delivering exceptional support for digital banking services, with a specialized focus on Treasury Management solutions.Key Responsibilities:Support...

  • Digital Banking Specialist

    1 month ago

    Quincy, Illinois, United States FIRST BANKERS TRUST GROUP Full time

    Job Title: Digital Banking SpecialistFirst Bankers Trust Company is seeking a highly skilled Digital Banking Specialist to join our team. As a key player in our digital transformation, you will be responsible for delivering exceptional support for digital banking services, with a specialized focus on Treasury Management solutions.Key Responsibilities:Support...

  • Digital Banking Specialist

    4 weeks ago

    Quincy, Illinois, United States FIRST BANKERS TRUST GROUP Full time

    Job Title: Digital Banking SpecialistFirst Bankers Trust Company is seeking a highly skilled Digital Banking Specialist to join our team. As a key player in our digital transformation, you will be responsible for delivering exceptional support for digital banking services, with a specialized focus on Treasury Management solutions.Key Responsibilities:Support...

  • Digital Banking Specialist

    1 month ago

    Quincy, United States First Banker's Trust Full time

    Job Details Job Location Operations - Quincy, IL Position Type Full Time Education Level 4 Year Degree   Travel Percentage Negligible Job Shift Mon - Fri Days Job Category Banking Job Summary & Key Accountabilities First Bankers Trust Company is offering a fast-paced job opportunity for interested candidates! Apply today to secure a fulfilling career...

  • Digital Banking Specialist

    1 month ago

    Quincy, United States FIRST BANKERS TRUST GROUP Full time

    Job DetailsJob Location Operations - Quincy, IL Position Type Full Time Education Level 4 Year Degree Travel Percentage Negligible Job Shift Mon - Fri Days Job Category Banking Job Summary & Key Accountabilities First Bankers Trust Company is offering a fast-paced job opportunity for interested candidates! Apply today to secure a fulfilling career along with...

  • Blood Bank Specialist

    4 weeks ago

    Quincy, Illinois, United States K.A. Recruiting Full time

    Exciting Blood Bank Med Tech OpportunityWe are seeking a highly skilled and experienced Medical Technologist to join our team at K.A. Recruiting. As a Blood Bank Med Tech, you will play a critical role in ensuring the safe and efficient collection, processing, and distribution of blood and blood components.Key Responsibilities:Perform blood banking tests and...

  • Small Business Banking Specialist

    4 weeks ago

    Quincy, Massachusetts, United States Bank of America Full time

    Job Description:At Bank of America, we are committed to helping small businesses succeed through comprehensive financial solutions. As a Small Business Banker, you will be responsible for providing tailored financial advice and support to clients with annual revenues up to $5 million.Key responsibilities include:Managing client relationships and identifying...

  • Bank Loan Servicing Senior Associate

    3 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    About the RoleThis position is part of State Street Global Services (SSGS), which provides essential financial tools to asset owners and managers. SSGS helps clients make better investment choices and act on growth opportunities.As a Bank Loan Specialist, Senior Associate, you will support Client Operations and other operational Shared Service teams/Center...

  • Bank Loan Servicing, Senior Associate

    4 days ago

    Quincy, United States State Street Corporation Full time

    hy this role is important to us The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and...

  • Client Services Specialist

    4 months ago

    Quincy, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...

  • Business Development Specialist

    4 weeks ago

    Quincy, Massachusetts, United States Diverse Lynx Full time

    Role Overview:As a Business Development Specialist at Diverse Lynx LLC, you will leverage your expertise in Capital Markets Investment Banking to drive business growth and development. Your primary focus will be on identifying new business opportunities, building relationships with key stakeholders, and developing strategic plans to achieve business...

  • Cash Processing Transformation Specialist

    4 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Cash Processing Transformation Specialist to join our team at State Street Corporation. As a critical member of our configuration and data governance team, you will play a key role in configuring and implementing our new banking platform, Transact. You will work closely with our Product and Technology teams to...

  • Corporate Actions Specialist

    4 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    Job Title: Corporate Actions SpecialistWe are seeking a highly skilled Corporate Actions Specialist to join our team at State Street Corporation. As a Senior Associate, you will be responsible for managing high-risk processes that span international markets, focusing on voluntary corporate action activity and complex issues such as securities finance, middle...

  • Fund Accounting Specialist

    4 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Fund Accounting Specialist to join our team at State Street Corporation. As a key member of our ETF Service team, you will be responsible for providing expert support to clients in the ETF industry, including onboarding new ETFs, managing product and regulatory change, and designing efficient operating models for...

  • Client Services Representative

    3 weeks ago

    Quincy, Massachusetts, United States East West Bank Full time

    At East West Bank, we are seeking a Client Services Specialist to join our team. This role will provide service and portfolio support to Business Relationship Managers and other stakeholders, building relationships with clients to enhance their experience and manage their accounts.The ideal candidate will have a strong background in customer service, with...

  • Operations Client Service Specialist

    4 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    Job SummaryWe are seeking a highly skilled Operations Client Service Specialist to join our Banking Services team. As a key member of our team, you will be responsible for managing the implementation and maintenance activities for several banking applications, collaborating with internal and external customers to identify, analyze, and proactively resolve...

  • Corporate Actions Specialist

    4 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    Job Title: Corporate Actions SpecialistWe are seeking a highly skilled Corporate Actions Specialist to join our team at State Street Corporation. As a key member of our operations team, you will be responsible for managing corporate actions processes, ensuring timely and accurate execution of instructions, and providing exceptional customer service.Key...

  • Fund Accounting Specialist

    3 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Fund Accounting Specialist to join our team at State Street Corporation. As an ETF Service Lead, you will be responsible for providing expert support to clients in the ETF industry, including onboarding new ETFs, managing product and regulatory change, and designing efficient operating models for ETF...

  • Cybersecurity Compliance Specialist

    3 weeks ago

    Quincy, Massachusetts, United States State Street Bank Full time

    Job SummaryWe are seeking a highly motivated and self-starting Cybersecurity Compliance Specialist to join our team at State Street Bank. The ideal candidate will have a solid understanding of cybersecurity frameworks, including NIST CSF and NIST 800:53, and hands-on experience with the rigor required to achieve compliance with them. Experience with Texas...

  • Investment Tax Services Specialist, Assistant Vice President

    4 weeks ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    About the Role We are seeking an experienced Investment Tax Services Specialist, Assistant Vice President to join our Transfer Agency Compliance team in Quincy, MA. The ideal candidate will have a strong background in Excel, a keen eye for detail, and a passion for operational compliance duties. Key Responsibilities As an Investment Tax Services Specialist,...