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Senior Account Executive

2 months ago

Bozeman, Montana, United States Health Care Service Corporation Full time

At Health Care Service Corporation, our workforce is the foundation of our operations and the key to our achievements. We equip our team members with tailored development strategies that encourage advancement and foster rewarding, fulfilling careers.

Position Overview

Blue Cross and Blue Shield of Montana is in search of a seasoned Account Executive II dedicated to exemplary account management. This role is pivotal in driving sustained growth and retention by negotiating renewals, marketing products and services to current clients, and comprehending customer requirements while delivering proactive education and support.

Key Responsibilities:

  • Deliver personalized, customer-focused support.
  • Exhibit a commitment to providing superior service with an emphasis on quality and promptness.
  • Demonstrate the ability to strategically plan and implement both short-term and long-term objectives.
  • Showcase proven sales capabilities, including negotiation expertise.
  • Conduct data analysis to extract financial and clinical insights.
  • Thrive as both a collaborative team member and an independent contributor.
  • Lead initiatives with a focus on aligning with broker partners to achieve client objectives.
  • Facilitate interactions with industry experts.

Job Requirements:

  • Possession of a General Lines Agent – Life, Health, and HMO license or the ability to obtain one within the designated timeframe as per state regulations.
  • A minimum of 2 years in a group health insurance account executive role OR 6 years of experience in group health claims processing, customer service, claims-related roles, and/or sales, along with comprehensive knowledge of managed health care products (PPO, HMO) processes and trends OR a Bachelor's degree coupled with 3 years of customer service/account management experience with extensive knowledge of managed health care products.
  • At least 2 years in a role requiring decision-making, initiative, and self-direction.
  • Strong customer service orientation; attention to detail is essential.
  • Willingness and ability to travel, including overnight stays.
  • Experience in addressing customer needs and fostering client relationships.
  • Proficiency in analyzing reports, determining product mix for clients, and evaluating financial data.
  • Excellent written and verbal communication skills, negotiation skills, and presentation abilities.

Preferred Qualifications:

  • Bachelor's degree.

We encourage individuals from diverse backgrounds and experiences to apply. Even if you do not meet every listed qualification, we welcome your application as you may possess qualifications we have not considered.

HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer committed to fostering an inclusive workplace where the unique differences of our employees are embraced, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.