Reservations Agent/Vacation Planner

4 weeks ago


St Pete Beach, Florida, United States Highgate Hotels Full time
Job Summary

Highgate Hotels is seeking a skilled Reservations Agent/Vacation Planner to join our team. As a key member of our sales team, you will be responsible for selling accommodations to potential guests through inbound and outbound phone calls, emails, and online web chats. Your primary focus will be on coordinating all reservations needs for guests who are enjoying our resort as part of a specific group, such as small corporate groups, family reunions, or weddings.

Responsibilities
  • Manage group blocks and establish working relationships with group contacts
  • Maintain a cooperative relationship with Sales, Convention Services/Catering, Accounting, and Front Desk
  • Utilize organizational and guest relations skills to exceed sales goals
  • Work independently to achieve results and manage multiple tasks with methodical accuracy
  • Develop and maintain a working knowledge of VERSA and/or Revinate Sales Hub (NAVIS)
Requirements
  • High school diploma or equivalent required
  • Experience in a hotel or related field preferred
  • College coursework in a related field helpful
Work Environment

Full-time position with hours between 8:00am and 10:00pm, Sunday through Saturday, including all holidays and weekends.


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