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Front Desk Representative

2 months ago


Puyallup, Washington, United States Surgery Partners Full time

Job Summary

Surgery Partners is seeking a highly skilled and experienced Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities:

  • Provide excellent customer service to patients and staff
  • Manage patient flow and check-in/check-out processes
  • Answer and direct phone calls
  • Assist with medical records and indexing
  • Perform other administrative tasks as needed

Requirements:

  • High School Diploma or equivalent required
  • Minimum 1 year of customer service or administrative experience required
  • Minimum 3 years of medical field experience preferred
  • Knowledge of ICD and CPT coding preferred
  • Ability to read, write, and speak English (and Spanish preferred)

Benefits:

  • Health Insurance with partial premium coverage
  • Vision Insurance
  • Dental Insurance
  • HSA contribution
  • 401K Retirement Plan after 1 year of service

Qualifications:

  • Skills:
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Strong organizational and time management skills
  • Behaviors:
    • Collaborative and team-oriented
    • Adaptable and flexible
    • Proactive and self-motivated

Preferred Qualifications:

  • Skills:
    • Innovative and creative problem-solving skills
    • Ability to work independently with minimal supervision
  • Behaviors:
    • Flexibility and adaptability
    • Self-starter and motivated