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Front Desk Representative
2 months ago
Job Summary
Surgery Partners is seeking a highly skilled and experienced Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities:
- Provide excellent customer service to patients and staff
- Manage patient flow and check-in/check-out processes
- Answer and direct phone calls
- Assist with medical records and indexing
- Perform other administrative tasks as needed
Requirements:
- High School Diploma or equivalent required
- Minimum 1 year of customer service or administrative experience required
- Minimum 3 years of medical field experience preferred
- Knowledge of ICD and CPT coding preferred
- Ability to read, write, and speak English (and Spanish preferred)
Benefits:
- Health Insurance with partial premium coverage
- Vision Insurance
- Dental Insurance
- HSA contribution
- 401K Retirement Plan after 1 year of service
Qualifications:
- Skills:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Behaviors:
- Collaborative and team-oriented
- Adaptable and flexible
- Proactive and self-motivated
Preferred Qualifications:
- Skills:
- Innovative and creative problem-solving skills
- Ability to work independently with minimal supervision
- Behaviors:
- Flexibility and adaptability
- Self-starter and motivated