Customer Service Representative
3 weeks ago
About the Role:
We are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, assisting with class scheduling and billing, and working in a sales capacity to sell new memberships.
Responsibilities:
- Provide WOW Customer Service to our members
- Assist with class scheduling and billing
- Work in a sales capacity to sell new memberships
- High volume phone calls for lead and member follow up
Requirements:
- Previous customer service experience required
- Ability to work with children
- Excellent communication and organizational skills
- Multi-tasking with phones, in person and computer based customer service
- High energy
- Strong work ethic
- Must pass background examinations prior to training
About Goldfish Swim School:
Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too.
Safety Standards:
The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow:
- Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
- Our pools are disinfected with chlorine to provide the safest swimming environment
Compensation:
$17.00 - $20.00 per hour
Why Work at Goldfish Swim School?
At Goldfish Swim School, we're not just a swim school - we're a community. We're passionate about building confident lifelong swimmers, and we're also passionate about building careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime.
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