Automotive Receptionist

The Korum Automotive Group is seeking a highly motivated and professional Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering and routing incoming calls, and assisting the Sales & Finance Department with customer payments.

• Greets customers, answers incoming calls, and connects guests and callers with appropriate dealership personnel.
• Assists in recordkeeping by scanning service and sales documents into the document management system.
• Receipts customer cash, check, and credit card payments through the Dealer Management System.
• Supports the reconditioning process by writing POs for vendors.
• Maintains the reception desk and customer waiting areas for cleanliness and organization.
• Assists the Human Resource Department with employment inquiries.

• Excellent customer service skills and communication skills in person and over the phone.
• Ability to create a hospitality environment.
• High School Graduate or Equivalent.
• Six months to one year related experience in a customer service environment.
• Basic computer skills and ability to learn various dealership programs.
• Must obtain factory certifications during the first year of employment and maintain factory certifications.
• Professional personal appearance.

• Paid Time Off.
• Employee Assistance Program (EAP).
• Paid Holidays.
• 401(k) Salary Deferral Plan with Employer Match.
• Vehicle Purchase Discount Program.
• Discounts on Parts and Service.
• Employee Events and Recognition.
• Company-Paid Uniforms for Specified Positions.
• Paid Training Based on Position.

• Discretionary Bonuses.
• Incentive Awards.
• Employee Referral Bonuses.
• Years of Service Award Bonuses.