Front Desk Ambassador
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, assisting with class scheduling and billing, and working in a sales capacity to sell new memberships.
Key Responsibilities- Provide outstanding customer service to our members, ensuring a positive and welcoming experience
- Assist with class scheduling and billing, ensuring accurate and timely processing
- Work in a sales capacity to sell new memberships, meeting and exceeding sales targets
- Handle high-volume phone calls for lead and member follow-up, providing clear and concise information
- Previous customer service experience required, with a proven track record of delivering exceptional service
- Ability to work with children, ensuring a safe and enjoyable experience
- Excellent communication and organizational skills, with the ability to multitask and prioritize tasks
- High energy and a strong work ethic, with a passion for delivering results
- Must pass background examinations prior to training
Goldfish Swim School is a leading provider of swim lessons for children, with a proven track record of delivering high-quality programs and exceptional customer service. Our team is passionate about making a difference in the lives of our members, and we are seeking like-minded individuals to join our team.
Why Work at Goldfish Swim School?- Opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service
- Competitive compensation and benefits package, including paid on-the-job training and flexible scheduling
- Opportunity to work with a talented and dedicated team, passionate about making a difference in the lives of our members
- Professional development opportunities, with a focus on building skills and knowledge
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