Front Desk Ambassador

4 weeks ago


Puyallup, Washington, United States Goldfish Swim School Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, assisting with class scheduling and billing, and working in a sales capacity to sell new memberships.

Key Responsibilities
  • Provide outstanding customer service to our members, ensuring a positive and welcoming experience
  • Assist with class scheduling and billing, ensuring accurate and timely processing
  • Work in a sales capacity to sell new memberships, meeting and exceeding sales targets
  • Handle high-volume phone calls for lead and member follow-up, providing clear and concise information
Requirements
  • Previous customer service experience required, with a proven track record of delivering exceptional service
  • Ability to work with children, ensuring a safe and enjoyable experience
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks
  • High energy and a strong work ethic, with a passion for delivering results
  • Must pass background examinations prior to training
About Goldfish Swim School

Goldfish Swim School is a leading provider of swim lessons for children, with a proven track record of delivering high-quality programs and exceptional customer service. Our team is passionate about making a difference in the lives of our members, and we are seeking like-minded individuals to join our team.

Why Work at Goldfish Swim School?
  • Opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service
  • Competitive compensation and benefits package, including paid on-the-job training and flexible scheduling
  • Opportunity to work with a talented and dedicated team, passionate about making a difference in the lives of our members
  • Professional development opportunities, with a focus on building skills and knowledge

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