Betting Support Specialist

5 days ago


New York, New York, United States Hard Rock Digital Full time

At Hard Rock Digital, we are looking for a skilled Betting Support Specialist to join our team. As a specialist in betting support, you will be responsible for handling customer inquiries related to sports betting, casino games, and professional sports industry knowledge.

You will provide first-class support to our customers through multiple channels, resolving issues efficiently and effectively. Your ability to navigate complex software systems and processes is essential to success in this role.

The ideal candidate will have at least 2 years of experience in a customer-facing role, preferably in a multi-channel environment. Availability to work flexible hours and confidence to work in a hybrid environment are also required.

The estimated salary for this position is $**60,000 - 70,000 per year**, based on your level of experience and qualifications. In addition to competitive pay, we offer medical, dental, and vision coverage options, employee discounts, advancement opportunities, and a dynamic work environment that fosters growth and development.

We welcome applicants who share our passion for delivering exceptional customer experiences and are eager to learn and grow with us.



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