Customer Engagement Specialist
3 days ago
Talent Source is looking for a skilled Customer Engagement Specialist to join our Account Management team. This role involves managing a portfolio of 10-15 accounts, providing exceptional customer service, and driving growth through customer training, product adoption, and implementation.
About the Role:- Manage a portfolio of 10-15 accounts and build long-lasting relationships with clients
- Act as the primary customer contact, focusing on customer training, driving product adoption, and implementation
- Work closely with cross-functional teams to ensure best practices and timely feedback to customers
- Prepare regular reports and provide feedback to management on account status and key metrics
- 2 years of experience in Account Management, preferably in Martech/Adtech environment
- Degree in Business Administration or Sales
- Background in sports betting/Gaming industry would be advantageous
- Ability to engage with and influence C-Suite stakeholders
- Adept at managing multiple projects simultaneously
- Impeccable communication skills, written and verbal
- Well-versed in SaaS customer management and strong understanding of consumer behavior
We offer a competitive salary package + benefits, and the opportunity to work with a dynamic team at Talent Source.
Estimated salary: $90,000 - $140,000 per year (based on location and experience).
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Internal Engagement Specialist
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