Administrative Associate for Academic Records

2 days ago


Philadelphia, Pennsylvania, United States Community College of Philadelphia Full time
Job Summary:

The Administrative Associate for Academic Records will provide administrative and clerical support to the Academic Records Unit at Community College of Philadelphia. This role requires a minimum of five years of experience in an administrative or clerical support position, with strong communication and interpersonal skills.

Key Responsibilities:
  • Process duplicate PIDMs in Banner, update student PA Secure Identification information, and prepare excused withdrawal requests for review.
  • Review and process enrollment error reports from the National Student Clearinghouse, manage records department email account, and ensure proper student enrollment certification.
  • Provide clerical support to supervisor, respond to inquiries regarding academic record issues, and prepare work for work study students and staff.
Required Qualifications:
  • High School Diploma or GED equivalent required.
  • Minimum of five (5) years of experience in an administrative or clerical support position required.
  • Strong communication (oral and written) and interpersonal skills in all media (phone, face-to-face, and email) required.
Salary and Benefits:

An estimated salary of $45,000-$60,000 per year is based on industry standards and location. The benefits package includes health insurance, paid time off, and professional development opportunities.



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