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Community Support Specialist
2 months ago
The Community Support Specialist is integral in providing essential social services to individuals in need. This role encompasses mentorship, guidance, legal support, and assistance with personal challenges. Responsibilities include conducting assessments to identify clients' social requirements, organizing community outreach initiatives, and delivering direct support to empower participants in achieving their personal objectives. Furthermore, the position entails data management, social media oversight, and collaboration with various stakeholders to ensure access to vital resources such as food, shelter, and housing. The Community Support Specialist is also responsible for maintaining accurate client records and documentation using appropriate software tools. This role is pivotal in fostering strong community relationships and ensuring effective service delivery to those requiring assistance.
Key Responsibilities
- Community Engagement: Actively engage in outreach activities to provide resources and support in diverse environments, including public spaces and areas lacking basic amenities. This involves delivering critical services such as food, shelter, clothing, and transportation.
- Holistic Service Delivery: Provide a comprehensive array of social services, including financial literacy, mentorship, counseling, legal assistance, and domestic support. Aid clients in navigating housing options, public housing assistance, and financial resources.
- Client Management: Employ evidence-based strategies like Motivational Interviewing and Harm Reduction in managing client cases. Regularly meet with clients to assess and refine their stability plans, focusing on their wellbeing and self-sufficiency.
- Adaptable Scheduling: Maintain availability for flexible work hours, including evenings and weekends, as required.
- Record Keeping and Data Management: Ensure the timely updating and maintenance of client files and records using relevant software. Accurately track time for activities related to various funding sources.
- Continuous Learning: Participate in team meetings, relevant conferences, and training opportunities. Engage in special projects and adhere to supervisory guidance. Adapt to changes in responsibilities as outlined by MEN TAKING OVER REFORMING SOCIETY, Inc.
- Demonstrated experience or aptitude for fulfilling job responsibilities effectively.
- At least one year of experience in a human services role or relevant internship.
- Preferred educational background includes a Bachelor's Degree in Human Services or equivalent experience.
- Proven ability to work effectively with diverse and vulnerable populations, engaging clients in a respectful and inclusive manner.
- Physical capability to lift up to 30 pounds.
- Experience working with individuals facing homelessness or similar challenges, with a solid understanding of basic case management principles.
- Effective communication skills, both written and verbal.
- Proficient in using Microsoft Word, Excel, and Outlook with intermediate computer skills.
- Demonstrates compassion, resilience, and a commitment to compliance with program policies and regulations.
- Possession of a valid Class C California Driver's License and ability to drive.
- Current CPR certification.
- Commitment to maintaining confidentiality in accordance with industry standards.
The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Employees may encounter individuals and families in crisis, which may include exposure to health and safety challenges.
Employees must be prepared to respond promptly and effectively to various situations, including emergencies and potentially volatile scenarios. Responsibilities include: walking and climbing stairs; handling and manipulating objects and equipment; reaching with hands and arms; communicating and exchanging information effectively; moving quickly and easily between locations; performing repetitive motions with hands and wrists; maintaining visual acuity for administrative tasks; driving in and around the designated service area; and entering various facilities that may require climbing stairs or navigating outdoor conditions.
20 Hours Weekly
