Community Enrollment Specialist

4 weeks ago


Los Angeles, California, United States MLK Community Healthcare Full time
Job Summary

We are seeking a highly motivated and detail-oriented Community Enrollment Specialist to join our team at MLK Community Healthcare. The successful candidate will be responsible for assisting patients and clients in enrolling into various healthcare programs, including Medi-Cal, Covered California, and Cal-Fresh.

Key Responsibilities
  • Screen patients for eligibility and provide assistance with enrollment into healthcare programs.
  • Develop and execute a systematic referral network plan to assist with MLKCH growth.
  • Assist patients with establishing care at MLKCH as their primary care home and booking appointments.
  • Monitor and analyze activity against established monthly goals.
  • Run eligibility status for patients through Next Bar Experian and ensure enrollment is assigned correctly.
  • Maintain and update patient records in regards to benefits.
  • Review status and follow up to confirm enrollment and encourage utilization of health insurance benefits.
  • Provide education and health enrollment assistance to potential patients in the community.
  • Assist those experiencing difficulties with enrollment and offer retention assistance.
  • Identify outreach locations in the community to provide health coverage and other government-sponsored programs.
Requirements
  • Bilingual English/Spanish required.
  • Two or more years of experience working with Medi-Cal, Covered California, and health insurance programs.
  • Experience working with diverse ethnic, educational, cultural, and socioeconomic backgrounds.
  • Interest in advocating for healthcare accessibility.
  • Exceptional interpersonal skills and team player.
Preferred Qualifications
  • Certified Application Assister (CAA) certification.
  • Certified Enrollment Counselor (CEC) certification.
  • Associate's or Bachelor's Degree in Healthcare, Business Administration, or related field.


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