Strategic Director of Global Revenue Operations

5 days ago


Raleigh, North Carolina, United States Pendo Full time

Pendo is seeking a seasoned Senior Director of Global Revenue Operations to lead the strategic development and execution of our revenue growth initiatives.

This role will be responsible for driving revenue growth through the development and implementation of scalable and repeatable processes across our GTM funnel.

The ideal candidate will have a proven track record of successfully orchestrating large-scale transformation projects and will possess exceptional analytical and problem-solving skills.

Key responsibilities will include:

  • Establishing and operationalizing structured, scalable, and repeatable processes across our GTM funnel
  • Partnering closely with senior Sales leadership to develop and execute thoughtful and data-driven strategies to drive growth
  • Overseeing the management of territories, account planning, pipeline generation, forecasting, and other cadences related to the success and productivity of our field
  • Delivering data insights, reports, and dashboards critical to understanding performance and drive operational efficiency
  • Upleveling and scaling our Deal Desk function to support an ever-growing number of sales reps
  • Partnering closely with the Data, Finance, and Sales Systems teams to build more robust and accurate tracking and measurement of key metrics and to better integrate and streamline our data, systems, and processes to allow for scalable and consistent reporting
  • Scaling and maturing our core operational processes, including ROE policies, territory planning, SFDC case management, account hierarchy management, etc
  • Recommending and driving GTM optimization opportunities such as improving conversion, introducing verticalization, building more geo-based territories, and entering new markets

Minimum qualifications include:

  • 10+ years of experience in B2B SaaS Ops/Strategy/Growth roles
  • Proven track record of successfully orchestrating large-scale transformation projects
  • Experience and understanding of leading and supporting a global team
  • Exceptional analytical and problem-solving skills
  • Excellent communication and presentation skills, including comfort with partnering closely with Executive Leadership
  • Previous experience with Salesforce and related sales tech stack

Pendo is a rapidly scaling company looking for a strategic, analytical, and process-oriented leader to help further operationalize and scale the business.

Our mission is to improve society's experience with software.

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success.

We welcome all people of different backgrounds, experiences, abilities and perspectives.

Pendo is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.



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