Senior Director of Global Revenue Operations

4 weeks ago

Raleigh, North Carolina, United States Pendo Full time
Pendo is seeking a Senior Director of Global Revenue Operations

Pendo is a rapidly growing software company that is looking for a Senior Director of Global Revenue Operations to help further operationalize and scale the business.

Key Responsibilities
  • Establish and operationalize structured, scalable, and repeatable processes across the GTM funnel.
  • Partner closely with senior Sales leadership to develop and execute thoughtful and data-driven strategies to drive growth.
  • Oversee the management of territories, account planning, pipeline generation, forecasting, and other cadences related to the success and productivity of our field.
  • Deliver data insights, reports, and dashboards critical to understanding performance and drive operational efficiency.
  • Uplevel and scale our Deal Desk function to support an ever-growing number of sales reps.
  • Partner closely with the Data, Finance, and Sales Systems teams to build more robust and accurate tracking and measurement of key metrics and to better integrate and streamline our data, systems, and processes to allow for scalable and consistent reporting.
  • Scale and mature our core operational processes, including ROE policies, territory planning, SFDC case management, account hierarchy management, etc.
  • Recommend and drive GTM optimization opportunities such as improving conversion, introducing verticalization, building more geo-based territories, and entering new markets.
Requirements
  • 10+ years of experience in B2B SaaS Ops/Strategy/Growth roles.
  • Proven track record of successfully orchestrating large-scale transformation projects.
  • Experience and understanding of leading and supporting a global team.
  • Exceptional analytical and problem-solving skills.
  • Excellent communication and presentation skills, including comfort with partnering closely with Executive Leadership.
  • Previous experience with Salesforce and related sales tech stack.
About Pendo

Pendo was founded in 2013 by former product managers who combined their heads and hearts to build something they wanted but never had as product managers - a simple way to understand and attack what truly drives product success.

Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech.

You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.

Our culture is passionate, dynamic, and fun.

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success.

We welcome all people of different backgrounds, experiences, abilities, and perspectives.

Pendo is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits, and other reward opportunities we provide.

The expected USD salary range for this role to be performed in San Francisco is $204K - $254K; National, not SF or NY, is $178K - $220K; New York $186K - $232K.

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