Restaurant Operations Manager

3 days ago


Chicago Illinois, United States Eataly North America Full time
Job Summary

The Restaurant Floor Manager plays a crucial role in the day-to-day operations of Eataly's full-service restaurants, reporting directly to the Restaurant Assistant General Manager. This position oversees the front-of-house restaurant staff, including servers, bartenders, food runners, hosts, bussers, and barbacks.

Key Responsibilities
  • Hiring and Staff Management: Supports the Restaurant AGM with hiring, assigning, training, evaluating, and terminating employees to ensure a high-performing team.
  • Incident Resolution: Documents, investigates, escalates, and resolves all employee and guest incidents in a timely and professional manner.
  • Service Standards: Ensures exceptional service standards are consistently met and that activities are carried out effectively to maintain a positive customer experience.
  • Health and Safety: Inspects dining room and storage areas to ensure compliance with health and safety regulations, maintaining a clean and safe environment for employees and guests.
  • Inventory Management: Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications are met.
  • Financial Management: Reviews financial information such as sales, inventory, and costs to monitor budget and make informed decisions.
  • Event Planning: Meets with dining room and bar personnel to plan restaurant activities, special events, and share information to ensure seamless execution.
  • Additional Duties: Performs other duties as required or assigned to support the success of Eataly North America.


  • Chicago, Illinois, United States Avli Restaurant Full time

    About Avli Restaurant:Avli Restaurant is a proudly Inspired Greek restaurant dedicated to providing exceptional dining experiences rooted in our three pillars: Philoxenia (hospitality), Meraki (passion), and Kefi (joy).Job Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to oversee all aspects of restaurant operations,...


  • Chicago, Illinois, United States Qdoba Restaurant Corporation Full time

    Job SummaryThe Restaurant Shift Lead is a key member of the Qdoba Restaurant Corporation team, responsible for executing restaurant operations in conjunction with the General Manager. This role requires a strong focus on delivering excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.Key...


  • Chicago, Illinois, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a rapidly growing restaurant company that values its crew members and strives to provide a unique and enjoyable dining experience for its customers.Job SummaryThe Assistant Restaurant Leader is a key member of the restaurant team, responsible for supporting the Restaurant Leader in day-to-day operations and upholding...


  • Chicago, Illinois, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a rapidly growing restaurant company that values its crew members and strives to provide exceptional customer service. We are committed to maintaining a positive and inclusive work environment that fosters growth and development.Job SummaryThe Assistant Restaurant Leader is a key member of our restaurant team,...


  • Chicago, Illinois, United States Blackbird Restaurant Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Blackbird Restaurant Group. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesManage...


  • Chicago Ridge, Illinois, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a rapidly growing restaurant company that values its crew members and strives to provide exceptional customer service. As a Restaurant Operations Manager, you will play a crucial role in upholding the company's standards and culture in all areas of restaurant operations.Job SummaryThe Assistant Restaurant Leader is...

  • Restaurant Manager

    3 months ago


    Chicago, United States Gibsons Restaurant Group Full time

    Position Summary: The position of Restaurant Manager is responsible for ensuring the successful delivery of the Gibsons Restaurant Group’s philosophy, which is based upon four distinct core beliefs: Hospitality, Quality,Value and Family. This includes recruiting, leading and developing people to execute the restaurant’s philosophy; fostering a...

  • Restaurant Manager

    4 days ago


    Chicago, Illinois, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a rapidly growing restaurant company that values its crew members and strives to provide exceptional customer service. We are committed to maintaining a positive and inclusive work environment that fosters growth and development.Job SummaryThe Restaurant Leader is responsible for overseeing the daily operations of a...


  • Chicago, Illinois, United States CURRENT Restaurant Full time

    About UsCURRENT Restaurant is a modern American cuisine establishment that prides itself on serving seasonal dishes with a focus on simple and soulful ingredients.We offer a unique dining experience with a bold flavor profile and a stunning backdrop of Lake Michigan and Navy Pier.Job SummaryWe are seeking a highly motivated and detail-oriented Stewarding...


  • Quincy, Illinois, United States Raising Cane's Full time

    About the RoleRaising Cane's is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture.Key ResponsibilitiesSupport the Restaurant Leader in managing...


  • Champaign, Illinois, United States Raising Cane's Full time

    About the RoleRaising Cane's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Leader, you will play a key role in supporting the Restaurant Leader in the day-to-day operations of the restaurant, upholding Raising Cane's standards and culture in all areas of restaurant operations.Key...

  • Restaurant Manager

    3 days ago


    Chicago, Illinois, United States Raising Cane's Full time

    Job DescriptionRestaurant LeaderRaising Cane's is seeking a highly motivated and experienced Restaurant Leader to join our team. As a Restaurant Leader, you will be responsible for the overall success of your restaurant, including financial performance, customer satisfaction, and crew development.Key Responsibilities:Financial Management: Ensure the...


  • Chicago, Illinois, United States Hospitality Pro Search Full time

    Job OverviewWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team as an Assistant Restaurant General Manager. This role offers a unique opportunity to work in a dynamic and fast-paced environment, overseeing the daily operations of a restaurant within an airport setting.The ideal candidate will possess a strong...


  • Normal, Illinois, United States Raising Cane's Full time

    About the RoleRaising Cane's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Leader, you will play a key role in supporting the Restaurant Leader in the day-to-day operations of the restaurant and upholding Raising Cane's standards and culture.Key ResponsibilitiesHire and terminate all...


  • Chicago, Illinois, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a rapidly growing restaurant company that values its crew members and strives to provide a unique work environment.Job SummaryThe Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in all areas of...


  • Chicago, Illinois, United States Ramen - San Full time

    About Ramen-SanRamen-San is a fast-paced, high-volume restaurant that serves hot broth, ice-cold beer, and delicious noodle dishes in a lively atmosphere.Job SummaryWe are seeking an experienced General Manager to lead our restaurant team and drive sales growth. The ideal candidate will have a proven track record of managing restaurant operations, leading...


  • Chicago, Illinois, United States Nashville Hot Chicken Inc Full time

    Job DescriptionNashville Hot Chicken Inc is seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant and catering services. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction, product quality, and operational efficiency.Key Responsibilities:Restaurant...


  • Joliet, Illinois, United States Raising Cane's Full time

    About the RoleRaising Cane's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of talented crew members.Key ResponsibilitiesShift...


  • Chicago, Illinois, United States Gecko Hospitality Full time

    Restaurant General Manager Job DescriptionGecko Hospitality is seeking an experienced and passionate Restaurant General Manager to lead our team at a new restaurant opening in Chicago, IL.About the RoleWe're looking for a seasoned professional with a strong focus on customer satisfaction, team management, and business development. The ideal candidate should...


  • Bolingbrook, Illinois, United States The Wendy's Company Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at The Wendy's Company. As an Assistant General Manager, you will play a key role in leading our restaurant team to deliver exceptional customer service, drive sales growth, and maintain a clean and safe working environment.Key ResponsibilitiesLead...