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Child Protective Specialist Supervisor
2 months ago
Job Title: Child Protective Specialist Supervisor
**Job Summary:**
We are seeking a highly skilled and experienced Child Protective Specialist Supervisor to join our team at the City of New York. As a key member of our Child Protective Services team, you will be responsible for supervising a unit of Child Protective Specialists and providing guidance and support to ensure the delivery of high-quality services to children and families.
**Key Responsibilities:**
* Supervise a team of Child Protective Specialists and provide guidance and support to ensure the delivery of high-quality services to children and families
* Review written records and available controls to ensure compliance with policies and procedures
* Monitor subordinates' compliance with required face-to-face contacts and visits
* Ensure that appropriate assessments are completed and service plans are formulated within required timeframes
* Provide ongoing training and guidance to all casework staff in the unit to ensure that all case practice requirements are met
* Assist staff in managing workload and facilitating workflow with other internal and external units
* Attend departmental conferences and transmit information and policies to staff
* Monitor subordinates' time and leave
* Rate and evaluate job performance of subordinates
* Develop and support staff, as well as take appropriate disciplinary measures as needed
* Conduct weekly conferences and reviews work with subordinates
* Document conferences and follow up to ensure that required case practices are completed
* Case consultation documented in record and ACRS+ for all cases
* As needed, make field visits for the purposes of investigation or consultation
* Maintain accurate count of subordinates' caseload
* Maintain accurate unit coverage during vacations
* Arrange and conduct case conferences when appropriate, both external and internal
* Explain new agency policies and practices to subordinates in a timely manner
* Maintain professionalism at all times
* Exemplify leadership skills of effective communication, modeling, coaching, educating, and support to foster quality supervision to subordinates on a regular basis
**Qualifications:**
* A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing, or cultural anthropology, at least 12 of which must have been in one of these disciplines
* 30 semester credits toward a Master's of Social Work degree or toward a graduate degree in a related field
* Plus 18 months of child protective casework experience
**Equal Opportunity Employer:**
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
