Unit Supervisor
16 hours ago
Join the City of New York's Administration for Children's Services (ACS) as a Unit Supervisor in Child Protective Services. In this role, you will oversee a team of Child Protective Specialists and provide guidance and support to ensure the safety and well-being of children and families.
Responsibilities:- Provide ongoing training and guidance to casework staff to ensure compliance with case practice requirements.
- Assist staff in managing workloads and facilitating workflows with other internal and external units.
- Monitor subordinates' compliance with required face-to-face contacts and visits, and review written records and available controls.
- Ensure that appropriate assessments are completed, and service plans are formulated within required timeframes.
- Attend departmental conferences and transmit information and policies to staff.
- Monitor time and leave, and rate/evaluate the job performance of subordinates.
- Develop and support staff, as well as take appropriate disciplinary measures, as needed.
- Conduct weekly conferences and review ongoing work assignments with subordinates.
- Document conferences, and follow up to ensure required case practices are completed.
- Conduct field visits for the purposes of investigations or consultations, as needed.
- Maintain accurate counts of subordinates' caseloads, and accurate unit coverage during vacations.
- Arrange and conduct case conferences when appropriate, both external and internal.
- Present and explain new agency policies and practices to subordinates in a timely manner.
- Exemplify leadership skills of effective communication and serve as a role model, coach, and educator for subordinates on a regular basis.
- A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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