Marketing Operations Associate Manager
2 weeks ago
As the Marketing Operations Associate Manager, you will play a crucial role in overseeing and supporting essential marketing tools that facilitate the planning and execution of marketing initiatives and Best Buy's Retail Media Network.
Your expertise will be vital in the ongoing enhancement of source system technologies, acting as the primary authority on these systems.
You will bridge the gap between business requirements and technical teams by providing detailed specifications for tool development, testing functionalities, and offering support for processes and training.
As a key resource, you will address inquiries and troubleshoot issues related to marketing tools.
This position operates in a hybrid model, requiring some days on-site at a Best Buy location and other days working remotely. Specific arrangements will be discussed during the hiring process.
Key Responsibilities
- Establish project objectives, enhance tools, and evaluate functionalities based on business requirements.
- Develop documentation for standard operating procedures to support training, which may include demonstrations and facilitation.
- Communicate updates, assess change impacts, and assist in the rollout of technologies and ongoing improvements from maintenance to optimization.
- Contribute administratively to tool maintenance.
- Effectively secure alignment on action plans and resolve issues by leveraging organizational knowledge; cultivate and maintain relationships within a network of contacts.
Basic Qualifications
- 5+ years of experience in content management systems/tools or related fields.
- 3+ years of experience in a fast-paced, high-volume environment.
- Experience in leading projects, conducting training, or similar roles.
Preferred Qualifications
- Experience with Salesforce, Adobe/Workfront, or similar marketing/advertising management tools.
- Proven experience in gathering stakeholder requirements and integrating new projects into existing business systems.
- Background in the marketing/advertising industry.
- Experience with retail and national brands is preferred.
- Associate degree or equivalent industry experience.
Benefits
We are dedicated to supporting our employees' well-being both at work and at home. Our comprehensive benefits package addresses your total well-being and provides assistance during significant life moments.
Our benefits include:
- Competitive compensation.
- Generous employee discounts.
- Support for physical and mental well-being.
About Best Buy
As a member of the Best Buy team, you will contribute to our mission of enriching lives through technology. We strive to humanize and personalize tech solutions for every stage of life — in our stores, online, and in customers' homes.
Our culture emphasizes deeply supporting and valuing our incredible employees who make our mission possible. We are committed to being a great workplace where you can discover unique career opportunities.
Above all, we aim to create an environment where you can bring your authentic self to work now and in the future.
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