Customer Success Manager, Email Marketing- Dynamic Yield

4 days ago

New York, New York, United States MasterCard Full time
Job Title: Customer Success Manager, Email Marketing- Dynamic Yield About the Role: We are seeking a highly skilled Customer Success Manager to join our team at Mastercard. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our Dynamic Yield platform by our clients. Key Responsibilities: * Work closely with clients to understand their business needs and goals * Develop and implement customized solutions to meet client needs * Provide training and support to clients on the use of our platform * Collaborate with internal teams to ensure seamless delivery of solutions * Analyze client data to identify opportunities for growth and improvement * Develop and maintain strong relationships with clients to ensure long-term success Requirements: * 4+ years of experience in a customer-facing role, preferably in a SaaS company * Strong understanding of email marketing and personalization * Excellent communication and project management skills * Ability to work independently and as part of a team * Strong analytical and problem-solving skills * Experience working with banking institutions or in a SaaS business a plus What We Offer: * Competitive salary and bonus structure * Comprehensive benefits package, including health insurance, retirement plan, and paid time off * Opportunities for professional growth and development * Collaborative and dynamic work environment Why Join Us: At Mastercard, we are committed to making a positive impact on the world. We believe that our differences enable us to be a better team and make better decisions. We are an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Security Responsibility: All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must abide by Mastercard's security policies and practices.

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