Customer Support Representative

7 days ago


Agoura, California, United States Express Employment Professional Full time
Job OverviewExpress Employment Professionals is seeking a Customer Support Representative to join our team. As a key member of our call center, you will play a crucial role in delivering exceptional customer service and support to our clients.

Salary Range: $18-$22 per hour

Job ResponsibilitiesResponsibilities include placing calls to customers, handling customer complaints and disputes, prioritizing tasks and managing time efficiently, as well as working well in a fast-paced environment and with others.

RequirementsTo be successful in this role, you will need 1 year of call center experience, preferably with outbound calls, customer retention, and inside sales. You should also be proficient in Microsoft Office and possess excellent interpersonal and communication skills. Additionally, you must be comfortable working in a high-volume role and have basic computer skills in various software and web-based applications. It is essential that you can dial 25-35 calls per hour and effectively manage the quality of every call. Spanish speaker is a plus.

BenefitsWe offer a competitive salary range and opportunities for career growth and development within our organization. If you are looking for a challenging and rewarding role, we encourage you to apply.

About UsSince 1983, Express Employment Professionals has been helping people find work in all sectors of industry. We focus on what you want, rather than where we make money.

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