Strategic Operations Coordinator
6 days ago
Job Overview
Company Profile: Black Box Security, Inc. is a leading global security service provider catering to domestic and international markets with tailored comprehensive security solutions.
Our Projects: We secure high-profile clients, executives, celebrities, world tours, and large-scale productions.
Job Summary: As a Command Center Specialist at Black Box Security, you will be responsible for monitoring, navigating, and providing administrative support to agents in the field.
Key Responsibilities:
- Tracking Field Agent nightly check-ins
- Answering incoming calls and processing them efficiently
- Receiving and responding to urgent calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems
- Collaborating with team members to provide seamless support
- Processing and evaluating information received from various sources
- Analyzing AI Cameras and Video integration systems
Requirements:
- Advanced computer skills
- Proven customer service focus with effective problem-solving abilities
- Experience in resource allocation and coordination of people and resources
- Active listening skills and excellent oral and written communication skills
- Dependability and ability to make sound business decisions within scope of authority
- Ability to thrive in an independent work environment with limited supervision
Preferred Experience: Military Intelligence, Military Command Centers, Law Enforcement/ Emergency Dispatch, GSOC Experience
Compensation Package: $22.50 per hour (estimated annual salary: $46,800 - $52,400), including Medical, Dental, and Vision insurance, as well as Yearly Bonuses.
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