Technical Data Architect for Customer Preferences

6 days ago


Agoura, California, United States PennyMac Full time

Pennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success, driving our dynamic work culture as we strive towards a unified goal: helping millions of Americans achieve homeownership through the complete mortgage journey.

A typical day involves working with our Master Data Management (MDM) team to architect and maintain critical data infrastructure providing a single, trusted source of customer data for our sales and marketing teams.

This role requires expertise in Reltio, a leading MDM platform, integrating it seamlessly with our systems using AWS serverless technologies, collaborating with enterprise customer preference platforms like OneTrust or PossibleNow.

Key Responsibilities:

  • Become a subject matter expert on Reltio, understanding its data modeling capabilities, workflows, and APIs.
  • Design, develop, and maintain integrations between Reltio, various source systems, and customer preference platforms (OneTrust, PossibleNow, etc.) using AWS Glue, Lambda, Kinesis, and SQS.
  • Implement data quality rules, matching algorithms, and cleansing routines to ensure the accuracy and completeness of customer data in Reltio, including preference and consent data.
  • Collaborate with data stewards and business users to define and enforce data governance policies within the MDM platform, particularly around customer preferences and consent management.
  • Monitor and optimize the performance of Reltio and its integrations to ensure efficient data processing and access, especially in relation to real-time preference updates.
  • Work closely with data engineers, architects, business stakeholders, and teams managing customer preference platforms to gather requirements, design solutions, and troubleshoot issues.

What We Offer:

  • Competitive compensation package, estimated at $110,000 - $165,000 annually, based on location and experience.
  • Opportunities for professional growth and advancement in the field of MDM.
  • A collaborative and supportive work environment.
  • The chance to make a significant impact on a growing organization by ensuring the quality and reliability of our customer data.

About Pennymac

Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Guided by our core values: to be Accountable, Reliable, and Ethical in all that we do, we foster an equitable and inclusive environment where all employees and customers feel valued, respected, and supported.

Benefits

  • Comprehensive Medical, Dental, and Vision.
  • Paid Time Off Programs.
  • Wellness Programs.
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement.
  • Philanthropy Programs.


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