Food Service Supervisor

2 weeks ago


Bloomington, Indiana, United States Great Wolf Lodge Full time

At Great Wolf Lodge, we are seeking a Restaurant Supervisor to enhance our team. This position is vital in delivering outstanding service by managing dining operations and staff. Key responsibilities include employee scheduling, supporting restaurant functions, and coordinating team efforts for optimal efficiency.

  • Set clear expectations for Lead Servers and restaurant personnel
  • Provide administrative assistance for front-of-house activities
  • Engage with guests and team members, offering constructive feedback
  • Support the overall management of the restaurant(s)
  • Maintain cleanliness and organization within the restaurant(s)
  • Collaborate with fellow Supervisors to ensure seamless operations
  • Assist management with staff performance evaluations
  • Help coordinate and execute special events
  • Comply with sanitation, safety, and alcohol service regulations

Basic Qualifications & Skills:

  • High School diploma or equivalent
  • Minimum of 1 year experience in a food service leadership role
  • At least 1 year experience with Point-of-Sale (POS) systems
  • Basic math skills
  • Availability for flexible scheduling, including evenings, weekends, and holidays
  • Successful completion of background checks and drug screenings

Desired Qualifications & Traits:

  • Experience with Micros POS systems
  • Serve-Safe and/or TIPS certification
  • Demonstrated teamwork abilities
  • Professional demeanor
  • Positive and enthusiastic attitude

Physical Requirements:

  • Ability to lift up to 30 lbs
  • Capability to bend, stretch, and twist
  • Ability to stand for extended periods

Join us at Great Wolf Lodge and contribute to our dedication to exceptional service.



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