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Client Support Representative
2 months ago
Customer Service Team Member - Part Time
Department: Retail Operations
Job Type: Regular
Position Type: Part time
As a vital member of our team, you will deliver exceptional customer service, addressing customer needs promptly and effectively while showcasing suggestive selling techniques. You will manage phone calls and pages with professionalism and courtesy.
Your responsibilities will include performing opening, mid, and closing tasks as assigned, ensuring the accuracy of signage and pricing throughout the store. You will also be tasked with various duties as directed by store, regional, or national leadership.
Key qualifications include:
- Strong understanding of customer service desk operations and systems.
- General knowledge of cash handling procedures.
- Excellent communication skills and a collaborative spirit.
- Ability to convey information clearly and respectfully to fellow team members, customers, and vendors.
- Commitment to meeting customer service expectations in all interactions.
- Capability to follow directions and procedures with effective time management and organizational skills.
- Willingness to work in a dynamic environment, including wet and cold conditions.
- Flexibility to work varied hours, including nights, weekends, and holidays as required.
- Proficiency in using tools and equipment, such as box cutters and electric pallet jacks.
Note: This document serves as a general overview of essential responsibilities for the position and is not intended to be an exhaustive list. Responsibilities may evolve as one progresses through job levels, and duties may vary based on business needs and location.
Benefits:
We offer comprehensive benefits that go beyond the basics, focusing on your Physical, Mental, and Financial well-being. Here are some of the advantages you can expect:
- Perkbox: Access to over 200 discounts on various services and products after successfully completing your probationary period.
- Health Benefits: Full-time team members are eligible for health insurance to support your overall wellness.
