Automotive Care Advisor

2 weeks ago


Great Barrington, Massachusetts, United States Murgado Automotive Group Full time

Are you enthusiastic about providing outstanding service and assisting clients with their vehicle needs? Murgado Automotive Group is looking for a committed Automotive Service Advisor to enhance our team.

As a distinguished luxury automotive dealership, we pride ourselves on our dedication to excellence in every facet of our operations.

Key Responsibilities:
  • Welcome clients warmly to the service department.
  • Understand customer concerns and accurately assess automotive issues.
  • Offer comprehensive explanations of suggested services and repairs.
  • Schedule service appointments and maintain communication with clients throughout the service journey.
  • Create service estimates and secure necessary approvals from clients.
  • Keep precise records of service transactions and customer interactions.
  • Ensure client satisfaction by delivering top-notch service promptly.

Qualifications:
  • Prior experience as an Automotive Service Advisor or in a comparable customer service position.
  • Exceptional communication and interpersonal skills.
  • Strong analytical skills and attention to detail.
  • Familiarity with automotive service and repair processes.
  • Ability to excel in a dynamic environment and work effectively under pressure.
  • Proficiency in computer systems and automotive service software.

Why Join Us:
  • Attractive compensation package with bonus potential.
  • Comprehensive benefits package, including health coverage and retirement plans.
  • Continuous training and development opportunities to further your career.
  • Supportive team atmosphere with pathways for growth and advancement.
  • Work-life balance with flexible scheduling options.
  • Access to the latest tools and technology in automotive service.

If you are a customer-oriented individual with a passion for automotive service, we invite you to consider joining our team dedicated to excellence in automotive service.



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