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Sales and Event Manager
2 months ago
We are seeking a highly skilled Sales and Event Manager to join our team at Oak View Group. As a key member of our sales team, you will be responsible for driving revenue growth through strategic sales initiatives and delivering exceptional customer experiences.
Key Responsibilities- Develop and execute sales strategies to maximize revenue growth in all areas of ticketing, sponsorships, and corporate sales
- Manage and execute sponsor and experience calls, as well as research and contact corporations, scouts, schools, and other businesses for premium seating and corporate sales opportunities
- Develop and maintain relationships with promoters, event producers, sub-contractors, tenants, and clients, including creating and executing applicable letters of agreement
- Coordinate and provide clear, concise, and timely communication with building staff of all requirements necessary for events, including preparing and distributing detailed event resumes, diagrams, event staffing requirements, set-up requirements, general instructions, and supporting documentation
- Develop and control event budgets, including preparing pre-event event financial estimates to clients based on potential operational costs during the course of the event, and coordinate the completion of post-event financial settlements
- Troubleshoot during event preparation and during events to ensure that all event setups are correct, including making decisions about policy, procedures, billing, and staffing
- Monitor in-house set-up to ensure that the facility, equipment, physical set-up, and labor provided meet the requirements of contractual agreements within the constraints of safety, health, and fire code standards
- Ensure that all event insurance certificates, licenses, and permits required for events or production are obtained in a timely manner
- Ensure that the facility is cleaned prior to, during, and after all events to maintain building appearance and increase customer satisfaction
- Communicate and coordinate with the Food & Beverage Department for catering needs
- Serve as a facility representative at assigned events by enforcing facility policies and procedures, identifying and resolving public and event-related complaints in a professional manner, ensuring customer satisfaction
- Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
- Minimum of 3-5 years of sales and event management experience
- Bachelor's degree from an accredited four-year college/university with major coursework in event management, facility management, sports management, hospitality management, business administration, or related field
- 3+ years of increasingly responsible experience in event management in a public assembly facility, convention center, arena, hotel, or similar facility
- Strong leadership, organizational, and creative thinking skills
- Proactive and able to work with minimal supervision
- Strong analytical, problem-solving, and written communication skills
- Ability to work in a fast-paced environment while handling multiple projects
- Possess excellent people skills, with the ability to effectively communicate with the general public, staff, and co-workers in a positive, professional manner
- Strong written and oral communication skills
- Proficiency in Microsoft Office applications
- Ability to work a flexible schedule, including early mornings, days, evenings, weekends, holidays, and extended work days
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
We are committed to equal employment opportunity and will not discriminate against employees or applicants for employment on any legally recognized basis, including but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.