Loan Officer

5 days ago


Lansing, Michigan, United States Consumers Credit Union Full time
About the Role

We are seeking a highly skilled and motivated Loan Officer to join our team at Consumers Credit Union. As a Loan Officer, you will play a critical role in providing exceptional service to our members, enhancing their financial well-being, and exceeding their expectations.

Key Responsibilities
  • Member Service: Provide outstanding service to members, responding to their inquiries and concerns in a timely and professional manner.
  • Loan Origination: Originate loan applications, make recommendations for approval or denial, and obtain necessary loan documents for successful loan closings.
  • Account Management: Open new accounts for members, process IRA transactions, and handle debit cards and payroll.
  • Relationship Building: Grow relationships with members through follow-up, timely action, and documentation in our Customer Relationship Management system.
  • Business Development: Establish new business account relationships, perform account maintenance, and process member transactions.
  • Communication: Actively listen to determine member needs, educate members on products and services, and provide support with online banking, text banking, and bill pay.
  • Security and Confidentiality: Uphold member confidentiality and follow security guidelines.
Requirements
  • Education: High school graduate or equivalent.
  • Certifications: Home Equity certified is a plus.
  • Skills: Professional appearance, excellent written and verbal communication skills, cash handling and basic math skills, and knowledge of current technology.
About Us

At Consumers Credit Union, we value our team members and offer a range of benefits, including outstanding health, dental, and vision plans, a 401(k) plan with a 100% match, and generous paid time off. We are committed to equal employment opportunity and are a proud Veteran & Military Friendly Employer.


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