Senior Host Coordinator

2 weeks ago


Chicago, Illinois, United States Hawksmoor - Chicago Full time
Position Overview

Maitre'D – Hawksmoor Chicago

Hawksmoor is excited to establish its presence in Chicago, a city renowned for its rich beef heritage. We are committed to revitalizing a historic landmark, the LaSalle Street Cable Car Powerhouse, originally opened in 1887, to create a vibrant dining experience.

As a Maitre'D, you will report directly to the Reservations Manager and play a pivotal role in launching our second international venue.

Why Work with Us:
At Hawksmoor Group, we pride ourselves on offering exceptional careers characterized by competitive compensation, outstanding benefits, and opportunities for growth within our award-winning restaurants. Our commitment to employee satisfaction has earned us recognition in the Sunday Times Best Companies awards for seven consecutive years.

Key Responsibilities:

  • Oversee the host and reservations team, ensuring service excellence aligned with Hawksmoor standards.
  • Inspire, train, and mentor the host team to foster a positive work environment.
  • Manage the setup, operation, and closure of reservation services.
  • Build strong relationships with both team members and guests.
  • Efficiently handle reservations to guarantee seamless service delivery.
  • Collaborate closely with the Reservations Manager.

Qualifications:

  • Proven experience leading high-performing reservation teams in top-tier restaurants and bars.
  • Track record of successfully launching and opening dining establishments.
  • Proficient in managing high-volume operations, both in terms of guest capacity and revenue.
  • Ability to cultivate a strong team culture and work ethic.
  • Excellent interpersonal skills for effective collaboration across departments.
  • Comprehensive knowledge of food and beverage offerings.
  • Strong leadership capabilities with a focus on training and development.
  • Familiarity with restaurant management systems and reservation technologies.

Compensation and benefits will be discussed during the interview process.



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