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Senior Host

2 months ago

Chicago, Illinois, United States INDIENNE Full time

INDIENNE, a recently recognized establishment with a Michelin Star, is seeking a dedicated and experienced LEAD HOST to enhance our guest experience. Please note, candidates must possess full and open availability.

Key Responsibilities:

  • Managing reservations and overseeing operations at the front desk.
  • Assigning sections to front servers and server assistants.
  • Ensuring a smooth flow and rotation of guest seating.
  • Creating a daily reservation sheet with all necessary details.
  • Welcoming guests and facilitating a seamless transition to their dining tables.
  • Coordinating with the Chef and management to ensure effective communication regarding service.
  • Handling guests' outerwear and personal belongings securely.
  • Printing menus and updating shift summary notes as required.
  • Communicating clearly and effectively in various situations.
  • Maintaining high service standards to provide an unforgettable guest experience.
  • Upholding the company’s vision and values consistently.
  • Demonstrating attention to detail and a willingness to learn.
  • Participating in pre-service and closing duties as necessary.
  • Familiarizing oneself with daily menus.
  • Engaging in service and culinary training sessions.
  • Ensuring a safe, clean, and organized work environment.

Qualifications:

  • Minimum of 1 year experience in a Host role within an upscale dining environment.
  • Proficient in reservation platforms such as Tock, Open Table, and 7 Rooms.
  • Genuine interest in the hospitality sector.
  • Strong written and verbal communication skills.
  • Able to thrive in a team-oriented atmosphere and receptive to feedback.
  • Physical capability to stand for extended periods and lift up to 50 pounds.
  • Ability to reach, bend, stoop, and navigate stairs while carrying multiple items.

For more information about INDIENNE as part of Clove Hospitality LLC, please visit our website.