Inmate Services Clerk

About the Position:

Position is working within the Military Correctional Complex. The work requires frequent, direct contact with inmates.

For more information about the United States Disciplinary Barracks USDB, please visit https://www.army.mil/ position is primary/rigorous and is eligible for Law Enforcement Officer (LEO) retirement coverage.

The maximum entry age is 37 years old. Individuals who previously served in a primary position may be reinstated.
This job is open toFederal employees

• Competitive serviceCurrent or former competitive service federal employees.

Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.

VeteransIndividuals with disabilitiesMilitary spousesLand & base managementCertain current or former term or temporary federal employees of a land or base management agency.

Clarification from the agencySee "Who May Apply" in the "Qualifications" section for more information on who is eligible to apply for this position.

DutiesPick up inmate and official incoming mail; sort official mail by activity; and safeguard official mail until picked up by recipient.

Inspect incoming inmate mail and packages and outgoing inmate correspondence and packages for contraband and whether it is an authorized correspondence.

Reject materials which are in violation of USDB/JRCF policies and directly notifies the inmate of the rejection; provides necessary appeal information directly to the inmate and completes appropriate documentation of the violation.

Determine proper postage using approved software and scale for mail and packages.

Ensure a fund account is initiated for each inmate assigned to the facility; secures cash, valuables, and personal property; processes money to be credited to inmate account.

Ensure only authorized withdrawals are made by an inmate from their account and accurate documentation is received authorizing withdrawals.
Conduct research on issues related to inmate financial issues, property management, mail, and telephone related concerns.
Clean and store inmates clothing and property and stores property in sealed boxes or clothing bags.
Monitor and process inmate telephone transactions.

Requirements Conditions of EmploymentAppointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

This position has been classified as a primary/rigorous law enforcement officer (LEO) position.

The maximum entry age for original entry into a primary position approved for coverage under special LEO retirement provisions is 37 years old.

Must be appointed by the last day of the month in which the individual becomes age 37.Individuals past the maximum entry age limit, but previously served in a primary position, may be reinstated provided they meet the reentry requirements.

The work requires frequent, direct contact in the detention of inmates convicted of offenses against the punitive articles of the Uniform Code of Military Justice.

Regularly-assigned contacts with inmates expose the incumbent to daily stress and the threat of potentially dangerous situations such as verbal and/or physical attack by the inmate population.

This direct contact with inmates requires employment opportunities for this position be limited to young and physically vigorous individuals as evidenced by the maximum entry age, mandatory retirement age, and required physical fitness requirements.

This position requires a physical fitness examination and medical screening upon appointment and an annual re-evaluation. Employee must undergo screening for tuberculosis upon employment and periodic screening thereafter.
Employee must be able to pass a Criminal History Background Check. Candidates under consideration will be required to certify whether they have ever been convicted of such an offense.
Employee must obtain and maintain an appropriate, valid driver's license for vehicle(s) operated.

Employee must complete the ACC Pre-Service Training program that emphasizes the responsibilities of each individual to maintain security and control of inmates, appropriate staff/inmate interaction and understanding the rules of inmate conduct.

Employees are required to take 40 hours of training annually. Employees will receive basic training in inmate supervision and security as well as specialized training in their field.

The employee will comply with all provisions of the 15th MP BDE Regulation 190-3, Rules of Conduct and ACC Policy Letter #9, Standard of Conduct.

IAW The Prison Rape Elimination Act, the MCC may not hire or promote anyone who may have contact with inmates, has engaged in sexual abuse in a prison, jail, lockup community conferment facility, juvenile facility, or other institution.

Personnel who enter the Military Corrections Complex (within or outside the fence line) consent to inspection of their person and property, including their vehicle.

All confinement facility personnel shall have no civilian felony convictions or court-martial convictions for any offense with a maximum authorized sentence to confinement of over one year.

Section 639 of Public Law requires agencies to remove law enforcement officers from employment as law enforcement officers if they are convicted of a felony.

Department of Defense Instruction, Number states all confinement facility personnel shall possess a high degree of maturity and emotional stability.

Employee must obtain and maintain a Secret security clearance.
Direct contact is with inmates while delivering mail, in-processing and out-process. It often requires delivering unpleasant news to violent offenders. Incidental contact is constant in the work area where a detail of inmates is maintained.

QualificationsWho May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non

• Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.

O Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA)In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes operating office automated equipment to input data, maintaining office files, and preparing routine responses to inquiries according to standard operating procedures.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OREducation:
Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university

ORCombination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Time in Grade Requirement:

Candidates may be advanced without time restriction to positions up to GS/GL-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.

All applicants must meet applicable time-in-grade and specialized experience requirements within thirty (30) days after the closing date of the announcements.

Current employees applying under VEOA are subject to time-in-grade restrictions like any other GS employee.
IAW 28 C.R.R.

Part 115, Prison Rape Elimination Act, the MCC shall not hire or promote anyone who may have contact with inmates, who:
has engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution (as defined in 42 U.S.C. 1997); has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or has been civilly or administratively adjudicated to have engaged in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse.

EducationFOREIGN EDUCATION:

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S.

education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit:
informationMale applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
One year trial/probationary period may be required.
Direct deposit of pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.

If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.

This is a Security and Intelligence Career Field position.
Multiple positions may be filled from this announcement.
Salary includes applicable locality pay or Local Market Supplement.

Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Recruitment, relocation and/or retention incentives are NOT authorized for this position.

This position is included under the provisions of Special Retirement Coverage (SRC) and may have both a maximum entry age and a mandatory retirement date.

For more information follow this position has been designated as a primary/rigorous and is eligible for Law Enforcement (LEO) retirement coverage under the provisions of title 5 USC 8336(c) and 8412(d) by DoD memorandum dated 30-Nov-2022.

The maximum entry age for positions covered under this retirement is 37 years old. Retirement from this position is mandatory at age 57 with 20 years of LEO service. The maximum entry age may be waived under certain circumstances. Individuals who are past the maximum entry age limit, but previously served in a primary position, MAY be reinstated.
Reasonable Accommodation (RA)

Requests:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.

Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
career with the U.S. government provides employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new windowLearn more about federal benefits.

Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.

How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):AccountabilityAttention to DetailCustomer ServiceDecision MakingFlexibilityIntegrity/HonestyInterpersonal SkillsLearningReading ComprehensionReasoningSelf-ManagementStress ToleranceTeamworkOverstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on the online assessment may also result in your removal from consideration.
You may claim Military Spouse preference.
You may claim Priority Placement Program (PPP) preference.
Interagency Career Transition Assistance Program (ICTAP).

If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position.

To receive selection priority, you must:
(1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.
BenefitsA career with the U.S. government provides employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new windowLearn more about federal benefits.

Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.

Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.

Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.

You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).

Please review the following links to see which documents you need to provide to prove your eligibility to apply:

Applicant Checklist for Internal/Merit Promotion AnnouncementsAs described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.

If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.1.

Your resume:
Your resume may be submitted in any format and must support the specialized experience described in this announcement.

If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present).

If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.

For additional information see:
What to include in your resume

2 Other supporting documents:

Cover Letter, optionalMost recent Performance Appraisal, if applicableProof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy.

The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority.

You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration.

Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade (if required) so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).This position has an individual occupational requirement and/or allows for substitution of education for experience.

If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible.

See:
Transcripts and Licenses

NOTE:

Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.

Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application.

You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to ApplyPlease read the entire announcement and all the instructions before you begin an application.

To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.

The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.

The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.

To preview the application questionnaire, click the following link:
the Submit Application button prior to 11:59 PM (ET) on 11/04/2024.If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments.

You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time.

If you need to stop the assessments and continue later, you can re-use your unique assessment link.

Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment.

If future applications you submit require completion of the same assessments, your responses will be automatically reused.

For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources:
update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status:

Click on this:
Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Agency contact informationArmy Applicant Help DeskEmailUSARMY.APG.CHRA

• USA CORRECTIONS COMMANDDO NOT MAILFort Leavenworth, KS 66027USNext stepsIf you provided an email address, you will receive an email message acknowledging receipt of your application.

Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.

The online assessments must be completed within 48 hours following the close of this announcement.

You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973, as amended.

Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiriesEqual Employment Opportunity (EEO) PolicyFinancial suitabilityNew employee probationary periodPrivacy ActReasonable accommodation policySelective ServiceSignature and false statementsSocial security number requestRequired Documents

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).

Please review the following links to see which documents you need to provide to prove your eligibility to apply:

Applicant Checklist for Internal/Merit Promotion AnnouncementsAs described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.

If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.1.

Your resume:
Your resume may be submitted in any format and must support the specialized experience described in this announcement.

If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present).

If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.

For additional information see:
What to include in your resume

2 Other supporting documents:

Cover Letter, optionalMost recent Performance Appraisal, if applicableProof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy.

The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority.

You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration.

Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade (if required) so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).This position has an individual occupational requirement and/or allows for substitution of education for experience.

If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible.

See:
Transcripts and Licenses

NOTE:

Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.

Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application.

You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to ApplyPlease read the entire announcement and all the instructions before you begin an application.

To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.

The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.

The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.

To preview the application questionnaire, click the following link:
the Submit Application button prior to 11:59 PM (ET) on 11/04/2024.If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments.

You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time.

If you need to stop the assessments and continue later, you can re-use your unique assessment link.

Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment.

If future applications you submit require completion of the same assessments, your responses will be automatically reused.

For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources:
update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status:

Click on this:
Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Agency contact informationArmy Applicant Help DeskEmailUSARMY.APG.CHRA

• USA CORRECTIONS COMMANDDO NOT MAILFort Leavenworth, KS 66027USNext stepsIf you provided an email address, you will receive an email message acknowledging receipt of your application.

Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.

The online assessments must be completed within 48 hours following the close of this announcement.

You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973, as amended.

Fair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiriesEqual Employment Opportunity (EEO) PolicyFinancial suitabilityNew employee probationary periodPrivacy ActReasonable accommodation policySelective ServiceSignature and false statementsSocial security number request

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