Customer Service Clerk

4 months ago


Leavenworth, United States Kroger Full time
Job Description

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum
- High School Diploma or GED
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills

Desired
- Familiar with Microsoft Office Word and Excel

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family
  • Customer Service Clerk

    4 months ago


    Leavenworth, United States Kroger Family of Companies Full time

    Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of r Customer Service, Clerk, Customer Experience, Service, Retail, Grocery


  • Leavenworth, Kansas, United States Kroger Full time

    About the RoleWe are seeking a Customer Service Clerk to join our team at Dillons, a part of The Kroger Company. As a Customer Service Clerk, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide friendly and efficient customer service by demonstrating...

  • Accounting Clerk

    1 month ago


    Leavenworth, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a dedicated Accounting Clerk to join our team in Leavenworth, Kansas. In this role, you will be handling critical financial tasks such as managing accounts payable and receivable, maintaining accurate records, and resolving customer payment issues. This role also offers a contract to permanent employment...


  • Leavenworth, Kansas, United States Mutual Savings Association Full time

    About the RoleMutual Savings Association is seeking a highly organized and detail-oriented Receptionist/Document Clerk to provide exceptional customer service to clients, greet visitors, and manage incoming calls.The successful candidate will be responsible for ensuring all administrative tasks are completed accurately and efficiently, allowing our team to...

  • PT Court Clerk

    3 weeks ago


    Leavenworth, United States MSCCN Full time

    This job was posted by : For more information, please see: POSITION DESCRIPTION Position Title: Municipal Court Clerk Department: City Manager Division: Municipal Court Retirement: KPERS FLSA: Non-Exempt Effective Date: October 19, 2022 GENERAL PURPOSE Performs specialized clerical work preparing cases for court, liaison during court proceedings, and...


  • Leavenworth, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will work Store 0507 located at 1401 S 4th St Leavenworth, KS 66048.The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a...


  • Leavenworth, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will work Store 0507 located at 1401 S 4th St Leavenworth, KS 66048.The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a...


  • Leavenworth, Kansas, United States Kroger Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Dillons. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and maintaining a pleasant working and shopping environment.Key...

  • Service Advisor

    2 weeks ago


    Leavenworth, Indiana, United States Loves Travel Stops & Country Store Full time

    Role OverviewAs a Service Advisor at Loves Travel Stops & Country Stores, you will play a key role in driving sales success in our Truck Care facilities. This involves providing exceptional customer service, leadership, and salesmanship to lead service centers and progress towards becoming a Truck Care General Manager.Key ResponsibilitiesMaintain a safe and...


  • Leavenworth, United States U-Haul Full time

    Location: 4820 S 4th St, Leavenworth, Kansas 66048 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Leavenworth, Kansas, United States Mutual Savings Association Full time

    Job OverviewMutual Savings Association is seeking a highly skilled Customer Service Representative to join our team.Salary InformationThe estimated annual salary for this position is $45,000-$60,000 depending on location and experience.Job ResponsibilitiesAs a Customer Service Representative, you will be responsible for assisting checking, savings and loan...


  • Leavenworth, Indiana, United States Loves Travel Stops & Country Store Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Restaurant Team Member to join our team at Loves Travel Stops & Country Stores. As a key member of our restaurant team, you will be responsible for delivering excellent customer service, maintaining a clean and sanitized work area, and accurately processing payments.You will also have the...


  • Leavenworth, Kansas, United States Sally Beauty Full time

    Job Description: We are looking for a Customer Service Representative - Beauty to join our team at Sally Beauty. In this role, you will be responsible for providing exceptional customer service, recommending products, and ensuring transactions are completed accurately and efficiently. You will also be involved in setting up advertising displays and arranging...


  • Leavenworth, Kansas, United States Walmart Full time

    **Job Overview:** We are seeking a highly motivated and customer-focused individual to join our General Merchandise team as a Sales Associate. In this role, you will have the opportunity to work in a dynamic and fast-paced environment, interacting with customers and contributing to their positive shopping experience.**Compensation:** The estimated annual...

  • Driver Helper

    2 months ago


    Leavenworth, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Driver Helper

    3 weeks ago


    Leavenworth, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Driver Helper

    2 weeks ago


    Leavenworth, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Security Officer

    2 weeks ago


    Leavenworth, Kansas, United States Allied Universal® Full time

    As a Security Guard at Allied Universal, you will serve and safeguard clients in various industries such as Commercial Real Estate, Healthcare, Education, and Government. This role is perfect for individuals who enjoy working in a dynamic environment, providing excellent customer service, and staying calm under pressure.Job RequirementsTo be successful in...


  • LEAVENWORTH, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • In Charge

    4 months ago


    Leavenworth, United States Albertsons Full time

    ResponsibilitiesPosition Purpose: Exemplifies and ensures strong customer service in all aspects of the job. Directs and controls the operation of the Front End in the absence of store management to achieve sales and profit objectives.Job Description: As a primary contact for customers, the Person In Charge (PIC) provides friendly, courteous, and helpful...