Customer Service Clerk

2 weeks ago


Leavenworth, United States Kroger Full time
Job Description

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum
- High School Diploma or GED
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills

Desired
- Familiar with Microsoft Office Word and Excel

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family

  • Leavenworth, United States Kroger Family of Companies Full time

    Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of r Customer Service, Clerk, Customer Experience, Service, Retail, Grocery


  • Leavenworth, United States Kroger Family of Companies Full time

    Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of r Customer Service, Clerk, Customer Experience, Service, Retail, Grocery


  • Leavenworth, Kansas, United States Balls Foods Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Services Clerk. As a key member of our Service Desk, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Leavenworth, Kansas, United States Balls Foods Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Services Clerk. As a key member of our Service Desk, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries and concernsResolve...


  • Leavenworth, United States QC Holdings Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work Store 0507 located at 1401 S 4th St Leavenworth, KS 66048. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with...


  • Leavenworth, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work Store 0507 located at 1401 S 4th St Leavenworth, KS 66048. As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Work rotating shifts and some Saturdays. You will...


  • Leavenworth, United States U-Haul Full time

    Location: 4820 S 4th St, Leavenworth, Kansas 66048 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Leavenworth, United States Leavenworth Shirt Co Full time $18

    Job DescriptionJob DescriptionWe're looking for fun, outgoing, hard-working individuals to join our team!Your job will include talking to people from all over the world, helping people find their perfect gifts, making sure we have items in stock, and talking about how great Leavenworth is! We are a small, but growing company that works hard to create a...


  • Leavenworth, Kansas, United States Love's Travel Stops Full time

    Req ID: 441385Address: 6582 S State Road 66 Leavenworth, IN, 47137 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to Love'sAt Love's,...

  • Inside Sales

    1 month ago


    Leavenworth, United States Leavenworth Insurance Llc Dba InsurePro Full time

    Job DescriptionJob DescriptionDo you want to save yourself the unpaid drive cost and time and traffic hassles of commuting to Wenatchee? Want a job in Leavenworth that never requires work during evenings or weekends. Want full time or just need a great part time career just during school hours allowing you quality time with your kids? Would you like a 6, 7...


  • Leavenworth, Washington, United States Albertsons Full time

    Job SummaryWe are seeking a highly skilled Department Manager to join our team at Albertsons. As a key member of our store operations team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining a high level of operational efficiency.Key Responsibilities:Customer Service: Provide friendly, courteous, and...

  • Department Manager

    4 days ago


    Leavenworth, Washington, United States Albertsons Full time

    Job SummaryWe are seeking a highly skilled Department Manager to join our team at Albertsons. As a key member of our store operations team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining a high level of operational efficiency.Key Responsibilities:Customer Service: Provide friendly, courteous, and...


  • Leavenworth, Kansas, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...


  • Leavenworth, United States Pilot Company Full time

    Company DescriptionPay Rates Starting between: $11.35 - $15.10 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type...


  • Leavenworth, Kansas, United States Walmart Full time

    Job OverviewAs a Pharmacy Associate at Walmart, you will play a vital role in providing exceptional customer service in our store pharmacies. Your primary focus will be on meeting the needs of our customers as they entrust us with their prescriptions and health needs.Key ResponsibilitiesProvide customer service in our store pharmacies, ensuring a positive...


  • Leavenworth, United States Love's Travel Stops Full time

    Req ID: 441385Address: 6582 S State Road 66 Leavenworth, IN, 47137 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to Love’s!At...

  • In Charge

    3 weeks ago


    Leavenworth, United States Albertsons Full time

    ResponsibilitiesPosition Purpose: Exemplifies and ensures strong customer service in all aspects of the job. Directs and controls the operation of the Front End in the absence of store management to achieve sales and profit objectives.Job Description: As a primary contact for customers, the Person In Charge (PIC) provides friendly, courteous, and helpful...

  • Department Manager

    17 hours ago


    Leavenworth, Washington, United States Albertsons Full time

    Job SummaryWe are seeking a highly skilled and experienced Department Manager to join our team at Albertsons. As a Department Manager, you will be responsible for leading a team of baristas and ensuring that our customers receive exceptional service and a high-quality experience.Key ResponsibilitiesCustomer Service: Provide friendly, courteous, and helpful...


  • Fort Leavenworth, United States The Michaels Organization Full time

    Overview: The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives ones that jumpstart housing, education, civic engagement, and neighborhood...


  • Leavenworth, Kansas, United States Balls Foods Full time

    Position Overview:As a vital member of our customer service team, you will be instrumental in providing top-notch support to our clients. Your responsibilities will include addressing inquiries, resolving concerns, and delivering assistance in a variety of capacities. Your efforts will significantly contribute to ensuring customer satisfaction.Key...