Customer Service Expert

8 hours ago


Clifton, New Jersey, United States Enterprise Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to fill the position of Customer Service Expert in Northern NJ.

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a team environment.

In addition to providing outstanding customer service, the successful candidate will also be responsible for managing call queues, responding to emails, and performing other administrative tasks as required.

The estimated salary for this role is around $22-$28 per hour, based on industry standards and location.

Responsibilities

  • Handle customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide information and assistance to customers regarding their rental needs
  • Manage call queues and respond to emails in a timely manner

Requirements

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changing situations
  • Positive attitude and strong customer service skills


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